Senior Administrative Assistant - Finance

Senior Administrative Assistant - Finance

Salary

$20.41 - $26.02 Hourly

Location

433 Hay Street, Fayetteville, NC 28301, NC

Job Type

Regular Full-Time

Job Number

04484

Department

Finance

Division

Finance - Accounting Operation

Opening Date

05/24/2026

Closing Date

6/12/2026 11:59 PM Eastern

• Description
• Benefits
• Questions

Description

Click here to meet some of the City's "CAN DO" employees.

Hiring Range: $20.41 - $26.02/Hour D.O.Q.

INCOMPLETE APPLICATIONS WILL NOT BE PROCESSED.

A RESUME WILL NOT BE CONSIDERED IN DETERMINING YOUR QUALIFICATIONS FOR THIS POSITION.

The City of Fayetteville is currently recruiting for a Senior Administrative Assistant in our Finance Department to oversee and coordinate all administrative and clerical functions of the Finance Department. This position will perform a wide variety of responsible, confidential, and complex technical and administrative duties for an assigned department, such as compiling technical information and preparing comprehensive reports, playing a key role in formulating and monitoring the departments budget, resolving highly complex or sensitive customer inquiries and concerns, and performing similar duties; to represent assigned department; and to act as a liaison with other City departments, staff, outside agencies and the general public.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Respond to inquiries from City staff, other agencies, and the public in general; determine nature of complaint, resolve complaint requiring interpretation of policies and procedures and research of background information, and/or refer as appropriate.
• Screen incoming mail for content and take appropriate action; review with supervisor as needed.
• Serve as project assistant to the department director; maintain the director or division heads calendar of activities; schedule appointments and resolve conflicts; coordinate all travel arrangements.
• Schedule, arrange, and coordinate department activities, meetings, conferences, and various events; coordinate activities with other City departments, the public and outside agencies.
• Plan, organize and prioritize administrative tasks relating to the assigned office; compose and edit a variety of documents including comprehensive reports, general correspondence, minutes of meetings and agendas; may take minutes at meetings or represent the expressed interests of the department director in their absence in meetings.
• Formulate administrative budget and review with the director or division head with justification in coordination with Budget Analyst; assist in the preparation of departmental budget and monitor expenditures; requisition supplies and materials as required.
• Operate a variety of office equipment including copiers, facsimile machines and computers; input and retrieve data and text; organize and maintain filing.
• Provide guidance and direction to clerical staff assigned to the various units of the department; may select, train, motivate, and evaluate departmental personnel, provide or coordinate staff training, work with employees to correct deficiencies, implement discipline procedures.
• Review, research and summarize a variety of fiscal, administrative and departmental information; process accounts receivables and payables.
• May administer payroll for the department; monitor leave balances.

For a complete job description, click here.

MINIMUM QUALIFICATIONS

Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Experience:

Five years of increasingly responsible experience in office support work.

Training:

Equivalent to completion of the twelfth grade supplemented by specialized secretarial or office management training.

LICENSING AND CERTIFICATIONS:

Required:

None.

Preferred:

Commissioned by the State of North Carolina as a Notary Public.

From the time of closing, the selection process is anticipated to last approximately 4 - 6 weeks. The process will consist of a panel interview and skills testing including, but not limited to, Keyboarding, Intermediate Word, and Outlook with the selected candidate being subject to a pre-employment drug screen, background check, and driving history check.

An Equal Opportunity Employer

Health and Dental Insurance:

The City of Fayetteville Employee Healthcare Benefit Plan provides comprehensive and affordable health and dental coverage while maintaining reasonable costs to employees. Coverage is available for all regular status employees scheduled to work 30 hours or more per week. Employees may also choose to cover eligible dependents. The premium is deducted on a pre-tax basis, with the City paying a portion of the premium. Qualifying employees are eligible for benefits on the 1st day of the month following 30 days of service.

Employer Paid Leave

Vacation Leave:

Regular employees begin accruing vacation leave the first day of employment. Accruals are based on years of service

and the number of hours an employee is scheduled to work.

Sick Leave:

Regular employees begin accruing sick leave the first day of employment. Accruals are based on the number of hours

scheduled to work; regular full-time employees accrue eight (8) hours per month. Sick leave hours accumulate without

limits and may be used toward creditable service upon retirement from the NC Local Governmental Retirement System.

Holidays:

The City of Fayetteville observes 12 paid holidays per calendar year. When Christmas day is on a Wednesday, an

additional holiday is provided making for 13 paid holidays.

Bereavement:

Regular employees are eligible for bereavement leave. The City will authorize 24 hours per calendar year to mourn or

attend a funeral or memorial service of a family member.

Retirement:

The City of Fayetteville assists employees in securing their financial future during retirement by participating in the NC

Local Governmental Employees' Retirement System, administered by the State of North Carolina. Regular employees

scheduled to work 20 hours or more per week become members in the retirement system upon employment. As a member

of this system, employees are required to contribute 6% of their gross salary on a tax-deferred basis.

Deferred Compensation Plans:

To further assist employees in saving for retirement, the City offers two supplemental retirement savings programs. These

programs enable regular full-time, and part-time employees working at least 20 hours per week, an opportunity to save a

portion of their salary on a tax-deferred basis to supplement their retirement benefits. These programs are the NC 401(k)

plan and NC 457 plan; both administered by Empower. The City currently contributes 3% of base salary to an eligible

employee's NC 401(k) account with a proposal, but must be approved by Council, to increase to 4% for Plan Year 25/26.

Cafeteria Plan / Supplemental Benefits:

Realizing that each employee may have different insurance needs, the City offers its employees the opportunity to supplement City-provided benefits by selecting from the benefits listed below. These benefits are offered at employees expense through payroll deduction:

• > Flexible Spending Accounts (FSAs) - Healthcare and Dependent Care Reimbursement Accounts (pre-tax)
• > Short-Term and Long-Term Disability Insurance
• > Optional Life & Accidental Death & Dismemberment

Death Benefit:

The first year an employee contributes to the retirement system, the City provides a death benefit of $3,000 once the

employee is benefits eligible. After one year as a contributing member of the Retirement System, a death benefit is provided

by the NC Retirement System that is equal to the highest 12 months' salary in a row during the 24 months before death, no

less than $25,000 and no more than $50,000. There is no cost to the employee for this benefit.

Pay Periods / Deduction for Benefits / Direct Deposit:

City employees are paid bi-weekly (every other Friday). Benefit deductions are taken for 24 pay periods of the year. As an added convenience and safety measure, the City requires all new employees to sign up for direct deposit.

Employee Assistance Program:

The EAP is available at no cost to all employees and their household members. The EAP provides confidential guidance

on legal, financial and personal issues affecting your health, relationships and job.

01

Responses to the supplemental questions must reflect the information provided under the "Work Experience" section of the application. Your responses will be used to determine whether or not you possess the minimum qualifications required for this position at the time of application.

• I have read and complied with the above statement.

02

Are you a current City of Fayetteville employee?

• Yes
• No

03

Have you held an out-of-state drivers license (other than NC) in the past 3 years?

• Yes
• No

04

How many years of increasingly responsible office support work experience do you have?

• 5+ years
• 3 - 4 years
• 1 - 2 years
• Less than one year
• None

05

Do you have specialized secretarial or office management training?

• Yes
• No

06

Briefly describe your specialized secretarial or office management training (If this question does not apply, please type N/A in the space provided below).

07

How many years of experience do you have working in a high pace work environment?

• 5+ years
• 3 - 4 years
• 1 - 2 years
• Less than one year
• None

08

Briefly describe your experience working in a high pace work environment (If this question does not apply, please type N/A in the space provided below).

09

How many years do you have in customer service experience?

• 4+ years
• 2 - 3 years
• One year or less
• None

10

Briefly describe your experience in customer service (If this question does not apply, please type N/A in the space provided below).

11

Do you have experience managing professional schedules to include coordinating meetings, appointments, activities, and travel plans?

• Yes
• No

12

Briefly describe your experience managing professional schedules to include coordinating meeting, appointments, activities, and travel plans (If this question does not apply, please type N/A in the space provided below).

13

Do you have experience taking meeting notes?

• Yes
• No

14

Briefly describe your experience taking meeting notes (If this question does not apply, please type N/A in the space provided below).

15

Do you have experience in the preparation and monitoring of a department budget?

• Yes
• No

16

Briefly describe your experience in the preparation and monitoring of a department budget (If this question does not apply, please type N/A in the space provided below).

17

Do you have experience maintaining files and keeping records?

• Yes
• No

18

Briefly describe your experience in maintaining files and keeping records (If this question does not apply, please type N/A in the space provided below).

19

Do you have experience managing calendars using Microsoft Outlook?

• Yes
• No

20

Briefly describe your experience managing calendars using Microsoft Outlook to include the number of years of experience and the number of calendars you have had to manage at one time (If this question does not apply, please type N/A in the space provided below.)

21

What is your skill level using Microsoft Excel?

• Proficient
• Moderate
• Basic
• None

22

Briefly describe your experience in Microsoft Excel spreadsheet preparation (If this question does not apply, please type N/A in the space provided below).

23

What is your skill level using Microsoft Word?

• Proficient
• Moderate
• Basic
• None

24

Briefly describe your experience in Microsoft Word (If this question does not apply, please type N/A in the space provided below).

25

Are you currently commissioned by the State of North Carolina as a Notary Public?

• Yes
• No

26

INCOMPLETE APPLICATIONS WILL NOT BE PROCESSED! You may attach a resume; however, the application MUST include a 10-year history. Please answer all questions on the application in their entirety and your application MUST include the following: • Drivers License Number • Employer information including salary, address, phone number, supervisor name, and reason for leaving for each employer • Complete Education History (including High School) • A complete 10-year history to include gaps you have had between employment and/or school attendance. Example: Office Assistant 1/2011 - present The Company 123 Hay Street Fayetteville, NC 28301 (910) 555-5555 Unemployed 6/2004 - 12/2010 Unemployed Student 12/2000 - 6/2004 My High School Fayetteville, NC 28301 Applications without a 10-year history and all the required information will be considered incomplete and will not be processed. Please take a moment to review your application for completeness.

• I have read and understand the above statement

Required Question

Employer City of Fayetteville

Address City Hall

433 Hay Street

Fayetteville, North Carolina, 28301

Phone 910-433-1635

Website https://fayettevillenc.gov/jobs