Senior Account Manager

dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion. As both a payments processor and a merchant of record, we help merchants enter fast-growing markets.Position OverviewWe are looking for an experienced Account Manager to join our team. In this role you will oversee a portfolio of global clients, identify new business opportunities, and build lasting partnerships. Your work will directly drive revenue growth through upselling and cross‑selling to existing clients.Key ResponsibilitiesManage and grow a portfolio of strategic client accounts across global marketsBuild strong, long‑term relationships with clients by understanding their needs and delivering tailored solutionsIdentify opportunities to upsell and cross‑sell additional products and services to existing clientsCollaborate with internal teams to ensure the successful delivery of our solutionsServe as a regional expert, providing insights to support the broader sales and account management strategyRepresent the company at industry events, conferences, and through professional networkingContribute to the development and implementation of growth‑oriented operational strategiesQualifications5+ years of B2B sales or account management experience, preferably in a tech or fintech companyDemonstrated success in upselling and cross‑selling within existing accountsExcellent relationship‑building, communication, and negotiation skills—especially with senior stakeholdersAbility to manage multiple complex projects and accounts simultaneously with attention to detailA well‑established business network and experience developing strategic partnershipsWillingness to take smart risks backed by deep customer understanding and solid strategyFluency in English is required (other languages are a plus)Ability and willingness to travel internationallyBenefitsFlexible schedules driven by performanceDynamic fintech environment that encourages creativity and innovationReferral bonus program for successfully recruiting new talentMonthly social budget to spend time with the team, either in person or remotelySupport for housing arrangements to work in our coworking locations worldwideWork StyleWe focus on impact and productivity over fixed hours. Teams combine self‑managed focus time with moments of in‑person connection in our collaboration hubs.#J-18808-Ljbffr