Senior Account Manager

MDG is hiring!

MDG follows a hybrid work model of Monday/Friday remote and Tuesday, Wednesday and Thursday in our Boca Raton office. Our scheduled work hours are 9a-6p.

What you’ll do:

      Guides and manages all day-to-day activities for assigned clients in development of advertising campaigns and projects within the approves plans

      Manage creative, digital, social and media projects from inception to completion ensuring on-time delivery

      Timeline development and management of all client deliverables

      Develop client meeting agendas, post meeting contact reports and any follow-up deliver actions needed

      Manage internal communications to provide direction and/or updates across departments including creative, social media, and media for campaigns or individual projects

      Plans, manages, and executes ongoing project development and timing to ensure that progressive stages are approved with adequate time to meet schedules and deadlines

      Respond to client phone calls and be aware of all client activities to provide back-up to account lead

      Work with the account director to compile, update and issue status reports, daily hot sheet items and tracking of campaign results and performance

      Maintain all client information in an organized manner as needed for accurate proofreading and meeting of client standards

      Act as liaison with other agency departments and vendors

      Develop briefs and prepare presentation decks

      Prepare post meeting client contact report

      Manage blog and content development and social media updates

      Manage client budgets and billing

      Actively build relationships with clients

      Keep apprised of client’s products/services/marketing developments

      Gather and assemble background information, research, and analyses as needed for development of creative briefs and monthly presentations

      Performs other related duties as assigned by management

Requirements

      Bachelor’s Degree in Advertising, Marketing or related field required

      5+ years’ ad agency experience managing and executing multi-channel digital projects

      Some experience in digital, social, traditional, media is required

      Understanding of general advertising principles and account service client management protocol

      Manages multiple tasks and tight deadlines with confidence and ease

      Tactful and diplomatic communication skills; internal, external, formal and informal written, and verbal

      Ability to communicate complex information in easy-to-understand terms

      Skilled in presenting to high level clients

      Able to actively build and maintain good working relationships with clients and colleagues

      Must be willing to go above and beyond to ensure client’s issues and requests are sufficiently resolved

      Organized and pays attention to every detail

      Proactive problem solving

      Hospitality, healthcare, and retail experience a plus

      You must have a valid driver’s license and have your own reliable transportation to attend client meetings and events

Benefits

We offer competitive healthcare, dental, and vision plans along with several voluntary benefit extras. Employees receive generous PTO in addition to all major holidays and the option to enroll in a comprehensive 401K plan with employer matching