Security Service Technician (union)

Johnson Controls

Oak Brook, Illinois

JOB DETAILS
SKILLS
Artificial Intelligence (AI), CCTV, Communication Skills, Customer Support/Service, Driver's License, Electrical Wiring, Electricity, Equipment Maintenance/Repair, Equipment Replacement, Fire Alarm, Genetics, High School Diploma, Home Security System, IP (Internet Protocol), Identify Issues, Legal, Maintenance Services, Problem Solving Skills, Protective Services, Retirement Plan, Security Equipment, Up-Selling
LOCATION
Oak Brook, Illinois
POSTED
3 days ago

**The selected candidate will primarily work in the downtown area.**

What you will do

A Johnson Controls Service Technician is a troubleshooter and service expert. You will alleviate concerns the customer may have regarding a security system. You will advise customers and the customer care center of the status of systems and processes inspections. You will repair or replace burglar alarms, fire alarms, CCTV systems, Card Access systems and other security equipment. This Technician will be set up with all of the tools and equipment needed to work independently from a remote location. Provide our customers with the highest level of service to solve building inefficiencies and resolve service-related items. As a trusted advisor to our customers, you will provide solutions and outcomes at the time of service

How you will do it

As a Commercial Service Technician, you will locate and alleviate trouble with damaged equipment or wiring; readjust equipment, repair or replace inoperative equipment and test for operation; prepare trouble order forms to report temporary repairs. You will also coordinate inspections and/or installations with police, fire departments, or other appropriate agencies. Service Technicians will be responsible for the service and repair Commercial security/Fire Alarm/CCTV/Card Access systems.  Provide recommendations and solutions to ensure facility is running efficiently to include upselling opportunities.
Provide quotes to support recommendations and solutions.

What we look for

Required

  • High School Diploma or equivalent.
  • Minimum 3-4 years’ experience installing and inspecting/repairing Security or comparable product line.
  • Experience with Card Access/CCTV/IP cameras
  • Excellent communication skills.
  • Electrical/Electronic background.
  • Valid driver's license.


Preferred

  • Fire alarm experience preferred.
  • Some college preferred.
  • NICET II or greater preferred.

What Benefits are Provided 

  • Paid Time Off 

  • Retirement benefit 

  • Medical insurance benefit 

  

Pay Range: $40.09 hourly rate determined by the CBA/rate sheet. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers.

#LI - AD2

#TechHire

#nicet
 

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visitEEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit

SpecialAccommodations@jci.com?subject=Candidate%20Accommodated%20Requested&body=Hello%2C%20%0A%0AI've%20applied%20to%20an%20opportunity%20and%20require%20an%20accommodation%20during%20the%20application%20process.

.

About the Company

J

Johnson Controls

Johnson Controls is a global diversified technology and multi industrial leader serving a wide range of customers in more than 150 countries. Our commitment to sustainability dates back to our roots in 1885, with the invention of the first electric room thermostat. We are committed to helping our customers win everywhere, every day and creating greater value for all of our stakeholders through our strategic focus on buildings.
COMPANY SIZE
10,000 employees or more
INDUSTRY
Manufacturing - Other
WEBSITE
https://www.johnsoncontrols.com/