Security Officer & Community Outreach Worker

The Security Officer & Community Outreach Worker is responsible for transporting and providing physical protection for the Cook County Treasurer and Treasurer’s Office employees and helps promote and implement the strategic goals and objectives of the Treasurer’s Office throughout the different communities of Cook County. The Security Officer & Community Outreach Worker coordinates with other law enforcement agencies to ensure the safety of the Treasurer, Treasurer’s Office employees, and fosters the mission and programs of the office through partnership agreements and involvement with community and faith-based organizations. 

Key Responsibilities and Duties 

·         Provides transportation and security for the Treasurer.

·         Provides security for Treasurer’s Office employees.

·         Transports supplies, staff and equipment as necessary. 

·         Operates County vehicles as necessary. 

·         Identifies active Community-Based Organizations (CBOs) and Faith-Based Organizations (FBOs) that serve the people of Cook County.

·         Assists in coordinating the Treasurer’s outreach communication, focusing on developing program messaging.

·         Plans, coordinates and executes outreach events within the community.

·         Assists in the development of program messaging and community relations efforts.

·         Assists in research efforts and aids in the development and implementation of policies regarding the marketing and communication of Treasurers programs and agenda.

·         Represents the Treasurer as directed. 

·         Distributes literature at community meetings to promote office programs.

·         Assists in the development and implementation of long and short-range plans designed to communicate Treasurer’s programs and improvements.

·         Drafts speeches, PSA’s, brochures, press releases, media advisories and statements as directed or required.

·         Participates in or attends confidential discussions with management and other staff to address Treasurer’s programs and initiatives. 

·         Develops strategies for public dissemination of Treasurer’s policies and programs regarding directives.

·         Prepares monthly reports on outreach activities

·         Assists at the customer service counter as needed.

·         Assists the call center as needed.

Knowledge, Skills and Abilities 

·         Ability to drive and navigate effectively in urban environments

·         Ability to work in a highly confidential environment, receiving clients and dealing with public and media inquiries.

·         Ability to work cooperatively with management and personnel in the coordination or delivery of services as provided by the agency.

·         Ability to make sound decisions and carry out programs affecting one’s own work and the work of others in a changing work environment.

·         Ability to research programs and aid in the development policies as it relates to media response.

·         Ability to be flexible with work time. Weekend and evening availability a must. 

·         Good communication skills; ability to exercise diplomacy, gather information from others and make inquiries; ability to convey information and explain or discuss office policy and procedure with others in person or by telephone.

·         Good attention to multifarious detail; ability to proof, verify and edit complex data, transcribe and cross reference data from personal computer and documents. Ability to follow-up in a thorough and timely manner relative to unresolved business.

·         Thorough knowledge of the principles and techniques of office practices and procedures. Accurate judgment in making decisions, reorganizing established precedents and in meeting new problems.