Stratton Amenities is hiring a Concierge/Security for a luxury residential high-rise. This overnight role combines front desk presence with active security and patrol responsibilities to maintain a safe, orderly, and professional environment for residents.
This position is best suited for candidates with security, patrol, military, or law enforcement experience who can operate independently overnight while maintaining a polished and professional demeanor.
Schedule
- Weekends and holidays required
- Full-time and part-time available
Responsibilities
- Serve as the primary overnight point of contact for the community
- Conduct routine patrols of the property, amenities, and common areas
- Monitor surveillance cameras and building access points
- Respond to noise complaints, access issues, and disturbances
- Enforce community policies consistently and professionally
- De-escalate situations and escalate incidents per protocol
- Complete accurate incident reports and overnight logs
- Maintain a visible security presence overnight
- Assist residents with reasonable overnight requests
- Keep the front desk, lobby, and common areas clean and orderly
Requirements
- 1+ year of experience in security, patrol, law enforcement, military, or overnight operations
- Strong situational awareness and sound judgment
- Calm, reliable, and professional demeanor
- Ability to work independently overnight
- Clear verbal and written communication skills
- Ability to walk and stand for extended periods
- Professional appearance required
Preferred
- Luxury residential or high-rise experience
- Prior overnight concierge or front desk experience
- Experience with surveillance and access control systems
- De-escalation or conflict management training
- Bilingual a plus
Benefits include health, dental, and vision insurance, paid sick leave, and paid time off.
Stratton Amenities is an equal opportunity employer.