School Operations Manager, Twin Cities

Teach For America

Minneapolis, MN

JOB DETAILS
SALARY
SKILLS
Analysis Skills, Business Strategy, Communication Skills, Customer Support/Service, Data Analysis, Employee Relations, Food Delivery, Identify Issues, Logistics, Logistics Management, Onboarding, Operational Audit, Operational Strategy, Operations Management, Organizational Skills, Presentation/Verbal Skills, Printers, Printing, Problem Solving Skills, School Management, Slack, System Operations, Systems Administration/Management, Systems Maintenance, Team Player, Time Management, Training/Teaching, Training/Teaching Materials, User Interface/Experience (UI/UX), Writing Skills
LOCATION
Minneapolis, MN
POSTED
Today

School Operations Manager, Twin Cities

As the School Operations Manager (SOM), you will play a critical role in making summer training a "mountaintop" moment by managing the day-to-day school site operations where corps members are completing their Practicum portion of Pre-Service. Additionally, you'll contribute to creating, managing, and upholding systems that allow for seamless operations within your regional community and equip corps members with the information and resources they need to navigate their experience. School Operations Managers are responsible for working in partnerships with local school staff and ensuring smooth logistics at learning sites. During the Spring, you will complete virtual training (both synchronous and asynchronous) to prepare for the role, which will begin at the start of the wave of Pre-Service for your respective region. You'll be managed by the Pre-Service Lead in the region you work with and co-trained and supported by your region's MD, Operations.

Spring Training

  • Internalize and develop a deep understanding of the systems you'll execute in the summer
  • Starting the week of April 20th, complete the required synchronous live calls on weekday evenings and asynchronous training for your role
  • Engage in 1:1 check-ins and role-specific meetings
  • Begin performing regional functions and execute to-dos in all digital platforms
  • Proactively build relationships with other staff members to understand and shape the summer experience

Corps Member Training and Practicum

  • Own on-the-ground school site logistics on behalf of TFA, inclusive of liaising with the school site's operational staff, owning physical set up and take down at the school site, maintaining visitor systems, maintaining temporary "TFA Headquarters" office, managing printing/printer access and teaching materials, and contributing to operations for school site initiatives (meal delivery, bus loading, etc.)
  • Assist with rostering and student lists at the school site as needed
  • Support attendance tracking for supported CMs by collecting and submitting in-person attendance and supporting resolving CM attendance issues, in partnership with the Operations Specialist
  • Contribute to CM communications through in-person moments of Pre-Service, including monitoring Slack/communications channels, sending logistical reminders, and contributing to daily announcements
  • Support CM user experience in Pre-Service platforms and school-based and/or regional systems, assisting with operational and technical needs
  • Support in-person accommodations for CMs, as needed
  • Support regional/cohort operations, as needed

A Week in the Life

In a typical week, you'll serve as the on-the-ground operational point person at your school site, managing logistics that keep Pre-Service running smoothly. You'll coordinate with school staff, oversee daily setup and breakdown of TFA spaces, maintain visitor and "TFA Headquarters" systems, and ensure teaching materials, printing access, and other site needs are ready for CMs and staff. You may also assist with rostering and student lists to support instructional alignment.

Your week will include monitoring and submitting in-person attendance, partnering with the Operations Specialist to resolve CM attendance concerns, and supporting clear communication by sharing reminders, contributing to announcements, and staying active on Slack. You'll help CMs navigate Pre-Service platforms and school-based systems, troubleshooting operational or technical issues as they arise.

Throughout it all, you'll ensure a supportive on-site experience: coordinating accommodations, jumping in on regional or cohort operations, and helping create a seamless, welcoming environment for every corps member.

Your Experience

Your areas of knowledge and expertise that matter most for this role (minimum qualifications):

  • At least 2 years of college experience
  • One or more years of teaching or professional experience in operations
  • Proactive Learning and Adaptation: Demonstrated ability to quickly grasp and implement training for on-the-ground operations, adapting to new challenges and systems with agility
  • Effective Communication and Relationship Building: Strong oral and written communication skills, with a focus on building relationships and enhancing the Practicum experience for staff and CMs
  • Strategic Organizational and Time Management: Exceptional organizational skills, proficient in managing school site logistics and operational tasks in a fast-paced environment
  • Customer Service and Support Orientation: Proven track record of providing excellent customer service, addressing the needs of CMs and colleagues with empathy and resourcefulness
  • Operational and Technical Proficiency: Comfortable managing operational needs and leveraging technology to ensure the smooth functioning of the school site and its systems
  • Innovative Problem-Solving and Initiative: Ability to creatively and proactively solve complex problems, especially in managing school site operations and addressing unforeseen challenges
  • Collaborative Teamwork and Inclusivity: Experience in fostering a collaborative and inclusive environment, working effectively with diverse teams to support regional and cohort needs
  • Data-Driven and Analytical Approach: Skillful in using data and analytics to inform operational decisions and strategies, ensuring an efficient and effective learning environment

Bonus (Preferred Qualifications)

  • Previous experience working with Teach For America and/or Pre-Service is strongly preferred

Your Future Team

Our Pre-Service training team will equip teacher leaders with the foundational mindsets, knowledge, and skills for classroom success from the first day of school. Through collectively building judgment and reflecting on student progress, they learn to execute rigorous lessons, create welcoming learning environments, and cultivate meaningful relationships.

Your Compensation

The School Operations Manager role is compensated $23.32 per hour throughout the entire commitment. Compensation for all Pre-Service positions is competitive and determined based on role responsibilities.

Duration

The start date for the School Operations Manager role is April 6th. During the first two weeks, you will spend time onboarding to our systems and familiarizing yourself with our systems. Part-time Staff Training for this role begins the week of April 20th. Check out the Pre-Service Start Wave and Practicum timelines here.

About the Company

T

Teach For America

About Teach For America

Teach For America (TFA) is a selective leadership development program that’s committed to achieving educational equity in the U.S. We work in partnership with 51 communities across America to achieve the day when every child has an equal opportunity to learn and thrive. With TFA, you can redefine the possibilities for students while growing immeasurably as a leader.

We’re currently looking for outstanding and diverse leaders to become TFA “corps members.” As a corps member, you’ll commit to teaching for two years in a low-income community, where you’ll be employed by a local school and work full-time as a teacher in a pre-K through 12th grade class. 

Being a corps member is just the start of a lifetime of impact, leadership, and advocacy. After two years, you will become an alumnus of TFA. You may choose to continue working in education, whether as a classroom teacher or in school leadership. Inspired by your students, you may decide to enter a different career in which you will continue advocating for equity. Our alumni go on to become attorneys, CEOs, small business owners, doctors, and countless other professions. No matter what path you choose after the corps, you will be continuously supported by the large, diverse TFA alumni network, with more than 56,000 leaders.

Education influences everything, from income to healthcare to our environment. As a corps member, you’ll be able to apply the skills and experience you gain in the classroom toward creating a more equitable nation for generations to come. Submit your application to join our movement today.

COMPANY SIZE
2,500 to 4,999 employees
INDUSTRY
Education
FOUNDED
1989
WEBSITE
https://www.teachforamerica.org/