Sales Manager, Group (Midwest) The Sales Manager, Group role is to solicit business that enables the hotel to meet and/or exceed revenue goals in rooms and food and beverage. A successful candidate will demonstrate sales manager experience and business development in the Midwest territory. This position offers the potential for remote work for candidates located within the assigned territory, while maintaining regular travel to customer sites, industry events, and the home property, Pendry San Diego, as required.Essential Functions Understanding Market Opportunities & Driving Revenue: Proven experience managing and growing accounts across the Midwest region, with strong understanding of the market dynamics, client landscape, and business opportunities within the Midwest territory.Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site visits and written communication.Prepare correspondence to group accounts in timely manner.Account management using DELPHI + sales/account management software.Prospect for new business, creating new leads and awareness of the hotel.Travel to strategic trade shows and customer events.Target accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.Partner with counterpart to effectively manage the business opportunity.Respond to and manage larger and more complex incoming opportunities for the property.Focus on accounts with significant potential sales revenue.Develop effective sales plans and actions.Work with partners to develop creative ideas and proposals for events.Maximize revenue by upselling packages.Understands the overall market—competitors' strengths and weaknesses, economic trends, supply and demand, etc.—and knows how to sell against them.Close the best opportunities based on market conditions and individual property needs.Use negotiating skills and creative selling abilities to close business and negotiate contracts.Handle complex business with significant revenue potential as well as significant customer expectations.Building Successful Relationships: Build and strengthen relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.Develop relationships within the community to strengthen and expand customer base for sales opportunities.Provide excellent customer sales service to grow share of the account.Manage and develop relationships with key internal and external stakeholders.Additional Responsibilities Utilize intranet for resources, templates, and information.Participate in site visits.Develop and facilitate execution of contracts as required.Execute and support the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).Execute the brand's Customer Service Standards and property's Brand Standards through the sales process.Work with Director of Sales and other members of the team to ensure adequate coverage of the Sales Department.Field unsolicited leads as allocated.Coordinate all details of bookings from these accounts with the assistance of Sales Assistant.Work to achieve annual budgetary goals with respect to occupancy and revenue in the group segment.Achieve monthly and annual quotas.Manage relationships with accounts and ensure that all information/history in daylight is current and accurate.Continuously update Delphi database with contact information.Assist Director of Sales with development of sales strategies and planning.Assist with preparation of annual rooms' budget and marketing plan.Act as a backup sales resource in any capacity, including handling leisure and corporate business travel reservations when needed.Qualifications Previous hotel sales and operations experience.Sales and operations background.Ability to travel and work independently.Capable of planning and executing sales trips (local, domestic, international) including detailed follow-through.Professional appearance & demeanor.Strong client/guest service skills.Working knowledge of reservations and sales & catering systems.Ability to portray the hotel as the unique hotel that it is.Ability to make verbal and written presentations to both large and small groups.Pre-opening sales and operations experience.Knowledge of Delphi, Opera and Microsoft Office software.Familiar with travel throughout key U.S. cities.Knowledge of high-end industry publications, general marketing and public relations skills.Physical Requirements Must be able to sit at a desk for up to 5 hours per day. Walking and standing are required the rest of the working day. Requires grasping, writing, standing, sitting, walking, repetitive motions, talking, listening and hearing ability, and visual acuity.Compensation The pay scale for Sales Manager, Group is $85,000 - $95,000.EEO Statement In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug‑free workplace and perform pre‑employment substance abuse testing.#J-18808-Ljbffr