Sales Manager - Franchise

Hilton Worldwide Holdings Inc

Duluth, GA

JOB DETAILS
SKILLS
Advertising, Alliance/Partner Management, Alliance/Partner Marketing, Budgeting, Coaching, Communication Skills, Compensation and Benefits, Competitive Analysis/Strategy, Cross-Selling, Customer Relations, Distribution Channel, Email Management/Administration, Franchise Management, Government Organizations, Housekeeping/Cleaning, Local Government, Maintain Compliance, Marketing, Marketing Plan, Meet Sales Quota, Needs Assessment, Order Processing, Presentation/Verbal Skills, Revenue Management, Sales, Sales Forecasting, Sales Management, Sales Strategy, Set Goals, Strategic Planning, Writing Skills
LOCATION
Duluth, GA
POSTED
26 days ago

Job Requirements General Responsibilities• Conduct and continuously update local market research.• Sell incremental room nights for assigned properties.• Inspect and show rooms for potential guests or companies.• Develop and execute each hotels marketing plan.• Achieve and exceed revenue targets for assigned properties.• Assess market potential and develop new business opportunities while increasing revenue from existingcustomers.• Conduct and enhance public relations.• Make at least 50 sales calls per week and have 5-7 appointments per weekOutside sales calls are required. This is not an order taking position and the successful candidate embraces and can develop and perform proactive selling strategies to build relationships with accounts to secure business.This is not a remote position. This is an on-property positionHiltonHampton experience a plusPrimary FunctionsRevenueo Prepare and implement the hotels annual Sales and Marketing plan.o Make sales calls to key accounts and potential clients capitalizing on all revenue opportunities.o Aggressively pursue revenue goals using yield management and revenue maximization tools.Community Involvemento Develop and maintain relationships with the Chamber of Commerce Convention and Visitors Bureauother hotels local schools local government and community organizations.Qualityo Guest Service Work closely with the Front office and housekeeping staff to ensure that the hotelmeetsexceeds H. House and brand standards for guest satisfaction.Leadershipo Leading Motivate coach and train team members set goals and hold team members accountable andprovide feedback rewards and recognition.Work Ethic Demonstrate a high level of integrity take ownership of personal and team actionscommunicate effectively promote collaboration nurture a positive professional work environmentand adhere to H House Standard Operating ProceduresSpecific Responsibilities• Send a daily end-of-day activity and accomplishment email to the General Manager Front Office ManagerCorporate Director of Sales and Marketing and House Director of Operations.• Achieve revenue and RevPAR targets for all business segments.• Establish monthly sales forecasts keep management apprised to ensure a steady stream of businessthroughout the year.• Develop and execute advertising programs within GM guidelines and approved budgets.• Leverage cross-sell opportunities among all H. House hotels.• Maintain high visibility in the surrounding community.• Maintain efficient sales office procedures and accurate account files.• Ensure all sales leads are followed up with future trace dates.• Assist in the development and recommendation of rate strategies.• Ensure compliance with the Sales and Marketing Bonus Plan.• Ensure prompt and systematic service for all business accounts and groups.• Identify and analyze competition both locally and regionally including weekly parking lot drives.• Attend Chamber of Commerce monthly meetings and other community activities.• Develop strategic relationships with third-party providers and referral sources.• Continuously review and update web and third-party distribution channels to maximize exposure and roomnights.• Respond to all brandlead inquiries within 2 hoursWork Experience ptimum Attributes• Excellent written and oral communication skills.• Well-groomed professional appearance.• Responsible and accountable.• Willing to work on weekends and holidays if required.• Consistent and congruent in actions.• Pleasant personality.• Not permitted to work front desk shifts unless approved by the Corporate Director of Operations.• Follow up with groups post-stay to assess needs for the following year and schedule future follow-up.Disclaimer This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotels employment practices including recruiting hiring salary benefits and compensation decisions and the collection and processing of the personal data that you provide on this website. If you accept this position you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.

About the Company

H

Hilton Worldwide Holdings Inc