SALES MANAGER - AdventHealth Sports Park at BluhawkSports Facilities Management, LLCLOCATION: Overland Park, KSDEPARTMENT: EVENTSREPORTS TO: GENERAL MANAGERSTATUS: FULL-TIME (EXEMPT)ABOUT THE COMPANY:Advent Health Sports Park at BluHawk is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Overland Park, KS. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.AdventHealth Sports Park at BluHawk is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.POSITION SUMMARY:The Sales Manager is responsible for driving venue revenue through tournament sales, event sales, sponsorships, referrals, rebooking strategies, banquet and facility rentals, equipment rentals, and pre-sold merchandise for groups. This position develops new business, manages client relationships, supports marketing and partnership efforts, and coordinates with Operations to deliver successful events while achieving annual revenue and booking goals.PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:Manage day-to-day business development and sales activities, including sponsorship sales, sport and non-sport event sales, facility rentals, banquet sales, and marketing supportSupervise, train, coach, and support sales team members as assigned; communicate expectations and help maintain consistent sales processes and customer service standardsDevelop and implement outbound sales campaigns to increase event bookings, sponsorships, registrations, and overall facility revenueDevelop, coordinate, and execute a minimum of eight signature non-sport events annually to increase traffic and revenueDesign and execute targeted sales campaigns for corporate, church, nonprofit, education, and other community segmentsBuild and maintain relationships with local businesses, convention and visitors bureaus, regional sports commissions, and other strategic partnersManage sponsorship sales and adjust outreach strategies based on available inventory, client needs, and performance resultsImplement the approved annual marketing plan and monitor marketing KPIs in coordination with facility leadership and marketing partnersOrganize and attend networking events, trade shows, community events, and other activities to promote facility offerings and generate leadsDevelop and maintain a strong pipeline of prospective clients through cold calling, referrals, lead generation, CRM activity, and community outreachRespond to event inquiries, conduct site tours, and prepare customized proposals, contracts, and other sales materialsManage the client relationship before and during events, support retention and rebooking efforts, and identify opportunities for additional businessCoordinate with Operations and other departments on event logistics, facility needs, and event execution to ensure a high-quality client experienceServe as the primary sales contact for assigned events and work with internal teams to address client needs and resolve issuesRepresent the facility as Manager on Duty as needed and assist with event setup, execution, and other operational functions when requiredTrack sales activity, bookings, revenue performance, and progress toward annual goals; provide regular updates to facility leadershipAll other duties as assigned by management MINIMUM QUALIFICATIONS:Bachelor's degree preferred, or equivalent experience in sales, business development, hospitality, sports, recreation, or a related fieldThree to five years of sales or business development experience, preferably in events, hospitality, sports, or recreationOne to two years of supervisory, team-lead, or department-lead experience preferredProven success booking and supporting the execution of corporate functions, banquets, tournaments, community events, or other facility rentalsExperience developing sales campaigns, marketing initiatives, sponsorship plans, or strategic partnershipsFamiliarity with regional events, tourism organizations, convention and visitors bureaus, or regional sports commissions preferredStrong knowledge of sales techniques, CRM tools, proposal development, and client relationship managementStrong time management, organization, communication, negotiation, and interpersonal skillsCustomer-focused approach with the ability to lead through collaboration and accountabilityWORKING CONDITIONS AND DEMANDS:Ability to travel to national trade shows and regionally by carMust be able to lift 40 pounds waist highWill be required to sit for extended periods of time operating a computerWill be required to conduct venue tours to prospective clientsOffice environment has intermittent noise, normal in nature
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