Sales & Events Manager

IHG Hotels & Resorts

Indianapolis, IN

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JOB DETAILS

SALARY

$24–$26 Per Hour

SKILLS

Audiovisual, Best Practices, Budgeting, Building Restoration, Catering Services, Communication Skills, Contingency Plans, Customer Relations, Customer Relationship Management (CRM), Customer Support/Service, Customer/Client Research, Data Analysis, Develop and Maintain Customers, Driver's License, Emerging Technology, English Language, Equipment Rentals, Event Management, Event Strategy Development, Food Services, Global Branding, Identify Issues, Industry/Trade Analysis, Lift/Move 25 Pounds, Logistics, Maintain Compliance, Mathematics, Multilingual, Organizational Skills, Problem Solving Skills, Regulations, Regulatory Compliance, Risk Analysis, Risk Management, Safety/Work Safety, Sales, Set Goals, Team Player, Time Management, Trade Shows, Willing to Travel, Writing Skills

LOCATION

Indianapolis, IN

POSTED

2 days ago

Job Description

About IHG and the InterContinental Indianapolis

The InterContinental Indianapolis brings urban luxury and timeless style to Monument Circle. The landmarked Illinois Building has been restored to feature 170 Modern Guestrooms, 17 Luxurious Suites, Lobby Lounge and a stunning Rooftop Bar with iconic views of Monument Circle.

Explore our very own InterContinental® Hotels & Resorts - a truly international brand. Discover a modern, globally focused culture where world travelers feel at home. Live the InterContinental life. You'll find us in beautifully restored buildings and many exciting new developments. With 60 properties in the pipeline, our extraordinary world is set to expand.

At IHG we promise to give colleagues...

Room to Belong: Enable

Room to Grow: Enrich

Room to Make a Difference: Empower

The InterContinental creates exceptional experiences through our Brand Values by being:

Thoughtful

Cultured

Remarkable

We cultivate an engaging environment for our colleagues and guests by enlivening our IHG Core Values:

Do the right thing

Show we care

Aim higher

Celebrate difference

Work better together

About the Sales and Events Manager position

The Sales and Events Manager will focus on private dining sales and service in our Astrea Rooftop Bar as well as event management for our Executive Level Meetings.

A little taste of your day-to-day

Every day is different, but you'll mostly be:

Event Sales and Service: developing a target base for midsized private dining events, executive events, developing and implementing event strategies, including setting goals, objectives, and budgets. Collaborating with stakeholders to determine event themes, formats, and target audiences with an emphasis on wedding clients.

Event logistics: overseeing all logistical aspects of events, including venues selection, accommodation, transportation, audiovisual setup, catering and equipment rentals. Ensuring smooth operations and timely execution.

Client Relationship management: building and maintaining relationships with clients on an executive level, understanding their event requirements, and providing exceptional customer service. Collaborating with clients to develop event concepts, themes, and programs.

On-site event management: overseeing on-site event operations, including staff coordination and troubleshooting. Ensuring a seamless and memorable experience for all participants.

Risk management: identifying and mitigating potential risks and challenges associated with events. Developing contingency plans and ensuring compliance with legal, health, and safety regulations.

Post-event evaluation and actions: gathering feedback from clients and attendees. Analyzing data, identifying areas for improvement, and implementing changes for future events.

Industry knowledge and trends: staying updated with industry trends, emerging technologies, and best practices in events management. Incorporating innovative ideas and strategies to enhance the quality and impact of events.

Schedule: Schedules will vary weekly based on event and business demand. A Tuesday through Saturday schedule would be typical for this role.

Qualifications and Expectations:

College degree preferably in Hospitality, Events, Marketing or Business

2-3 years hotel or restaurant event related experience, or equivalent combination of education and experience.

Prior hotel sales experience preferred.

Must speak fluent English. Other languages are a plus.

This job requires ability to perform the following:

Frequently standing up or moving within and outside of the facility

Carrying or lifting items weighing up to 25 pounds

Communication skills are utilized for a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflect highly on the hotel, the brand and the Company.

Reading and writing abilities are utilized often when completing paperwork and management reports, interpreting results, giving and receiving instructions, and training

Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances, are utilized frequently.

Problem solving, reasoning, motivating, organizational, and training abilities are used often.

Ability to travel to attend workshops, tradeshows, conventions, etc.

May require a valid Driver's License

May be required to work nights, weekends, and/or holidays.

What you can expect from us

The hourly range for this role is $24-$26 per hour. This rate is only applicable for jobs to be performed in Indianapolis, IN.

We offer a comprehensive package of benefits, including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our well-being framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you'll become part of our ever-growing global family.

Sales & Events Manager

IHG Hotels & Resorts

Indianapolis, IN

About the Company

IHG Hotels & Resorts

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