Sales - Electric Power Inside Sales Rep NEW

Sales - Electric Power Inside Sales Rep

Location: Indianapolis, IN, United States Share Quick Apply Now Save Job Saved

Description

Position Summary The incumbent assists in the coordination of bids, bidding documents, and 3rd party supplier quotes for the Power System Divisions new generator sales team for projects to contractors and end users in both the emergency standby and advanced energy business segments. This includes estimation, quoting, and technical support of projects through the time of project design and award. The incumbent must review bills of material on retail and large electric power projects compare them to specifications and ensure compliance with specified items. This individual works to maximize profit on projects and achieve customer satisfaction in support of the divisions budget and goals developed by the EPG Manager.

The incumbent will continually work to become a resource for answers to technical questions and application of Caterpillar and related industry products for both internal and external customers on core electric power products and offerings. The incumbent provides project-specific input to project managers on submittals for engineer acceptance and field application questions during and after startup ensuring the successful commissioning of equipment.

Position Duties

Responsibilities

Primary Responsibilities

• Manages the bidding process of the EPG divisions emergency standby and advanced energy projects from initial estimation through the award of a contract
• Provides accurate estimates and technical support to maximize profit without sacrificing customer satisfaction
• Works with the service and parts departments to develop the quote ensuring all costs are covered and quotes are technically accurate
• As required, can answer basic technical and application questions with respect to Caterpillar and other related products for consulting engineers, electrical contractors, salespeople, project managers, and the parts and service departments
• Works with Caterpillar and other vendors to obtain answers to questions of a technical nature
• Develops a close working relationship with suppliers and their field representatives in support of the projects to achieve customer satisfaction
• Develops relationships with select consulting engineers that results in specifications identifying a preference for Caterpillar product
• Maintains and monitors various construction bid portals, e.g. Dodge, Builders exchange, etc
• Promotes all aspects of the dealership including parts, service, labor, customer service agreements, and machine and engine sales leads
• Maintains and updates activities in customer relationship management (CRM) software accurately and efficiently

Special Projects

• Supports power systems marketing team, e.g. sales campaigns & customer events

Supervisory Responsibilities No formal supervisory responsibilities

Position Requirements

Required

• High School Diploma or GED
• 2 years or more of experience in relationship and/or technical sales in the mechanical or electrical field
• Proficient in Microsoft Office software tools, including word, excel, power point, etc

Preferred

• Associates Degree in business or engineering-related field
• 4 years or more of experience in sales
• Caterpillar program knowledge, including e.g. Customer Systems Quoter (CSQ)

Knowledge, Skills, and Abilities

The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Excellent listening, verbal, and written communication skills
• Excellent attention to detail
• Excellent organizational skills and ability to multi-task
• Excellent problem-solving skills and the ability to interpret and apply policies, procedures, guidelines, and laws
• Mastery of the product and a good knowledge of the product market
• Ability to interface with a complex matrixed Caterpillar organization
• Strong customer service skills with the ability to meet and/or exceed customer expectations
• Strong leadership skills, including creative thinking, decision-making, and goal setting skills
• The ability to uphold professionalism with both internal and external customers, including personal appearance and friendly, courteous treatment of peers, subordinates, and customers

Other Requirements of Position

• Works under moderate supervision. Independently determines the approach to take and the methods to use. Interprets policy in terms of objectives. Informs manager of unusual situations with far-reaching implications.
• Major responsibilities typically require a modest amount of creativity and latitude. Employee typically operates under general instructions with some established procedures and policies.
• If an error is made while in this position, it will require some effort to identify and a moderate effect on the company.
• Frequently communicates with coworkers, customers, vendors, and management.
• The duties and responsibilities outlined in this posting are not exhaustive and may evolve based on business needs.

All MacAllister Machinery companies are an Equal Employment Opportunity Employer, including Disabled and Veteran applicants.

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