Sales Development Representative (SDR)

Responsibilities:

Outbound Activities:

• actively engage with potential customers by reaching out to them via  (email, phone, social networks)
• communicate with prospects and deliver value
• sales intelligence and personalization  
• Identifying leads
• operations in the CRM
• appointment setting
• reporting

Inbound Activities: Manage leads to engage with the company via inbound channels (website form or chat, telephone, email, social networks). The responsibilities include:

• receive incoming messages from prospects, talk to them and drive value
• score and qualify leads
• set appointments or pass the leads to the sales team
• sales intelligence and personalization
• operations in the CRM
• reporting