Business Development, Business-to-Business (B2B), Cold Calling Skills, Communication Skills, Community Support, Customer Relations, Customer Relationship Management (CRM) Systems, Customer/Client Research, Exceeded Sales Goal, Flexible Spending Accounts, ICP, Leadership, LinkedIn, Performance Analysis, Performance Management, Presentation/Verbal Skills, Quality Management, Research Skills, Revenue Growth, Sales, Sales Management, Sales Pipeline, Sales Prospecting, Sales Strategy, Sales Tools, Salesforce.com, Small Business, Software as a Service (SaaS), Startup, Team Player, Website Conversion, Writing Skills
Sales Development Representative
Location: Hybrid in New York City (3 day in-office requirement)
Qualifications:
- 1+ year of dedicated experience in an Outbound Sales Development or Business Development Representative role, with a proven track record of successful cold outreach (cold calling, email, LinkedIn).
- Demonstrated ability to identify target prospects and key decision-makers within a given territory.
- Experience conducting high-volume, consistent outbound activities while maintaining quality and personalization.
- Strong verbal and written communication skills, with the ability to articulate value propositions clearly and handle objections effectively.
- A results-oriented mindset with a strong drive to meet and exceed targets.
- Familiarity with CRM software (preferably Salesforce) and sales engagement tools (e.g., Outreach, SalesLoft).
- Ability to work collaboratively with Account Executives and adapt to evolving sales strategies.
- Resilience and a positive attitude in the face of challenges, with a strong desire to learn and grow in a sales career.
- Fintech, SaaS, or startup experience is a plus, demonstrating an ability to thrive in a fast-paced environment.
- Bonus Points:
• Experience in the payments or SMB market.
• Familiarity with sales methodologies.
• Proven ability to leverage data to improve prospecting effectiveness.
About the Role:
As a Sales Development Representative (SDR) at Melio, you will play a critical role in driving our growth by initiating new business conversations with our small to medium-sized and high value businesses. This is a highly impactful outbound-focused position where your expertise in traditional cold outreach will directly contribute to building pipeline and expanding Melios market presence.
Responsibilities:
- Execute Strategic Cold Outreach: Conduct high-volume, targeted outbound activities including cold calls, personalized emails, and LinkedIn outreach to engage prospects who are not yet familiar with Melio.
- Prospect & Identify Ideal Customers: Utilize provided lists and conduct independent research to identify SMB businesses that align with our Ideal Customer Profile (ICP) and pinpoint key decision-makers within those organizations.
- Qualify & Convert Prospects: Engage prospects in discovery conversations, effectively qualify their needs and pain points, and successfully book introductory meetings for our SMB Account Executives.
- Collaborate on Outbound Strategy: Work closely with your assigned Account Executives and Sales leadership to develop, refine, and execute outbound strategies, adjusting tactics based on performance and market feedback.
- Optimize Lead Handoff: Ensure a seamless and effective transition of qualified opportunities to Account Executives, providing comprehensive context to maximize conversion rates.
- Contribute to Pipeline Growth: Consistently meet and exceed daily, weekly, and monthly activity and meeting-set targets, directly contributing to Melios revenue pipeline.
- Support Go-to-Market Initiatives: From time to time, assist with various initiatives such as event preparation and follow-up, targeted call blitzes, and other revenue-driving projects.
- Document & Analyze Performance: Maintain accurate and up-to-date records of all prospecting activities and customer interactions within Salesforce, contributing to a data-driven approach to performance improvement.
About Melio USA:
Melio USA offers a competitive compensation package, including:
- Annual base salary: $60,000
- Additional bonus component
- Generous and highly competitive medical, dental, and vision plans with up to 100% employer-paid coverage, FSA and HSA
- 401K matching
- Wellness programs, including financial, physical, emotional, social, and community support
- Competitive vacation time, sick days, holidays, parental leave, and wedding days
- Weekly Seamless stipend and plenty of catered meals each week
- Dog-friendly office culture in New York City or Denver, in a hybrid working environment
About Melio:
Melio builds business-to-business (B2B) payment tools so small business owners can spend less time in the back office and more time on their craft. As the fastest-growing B2B payment platform in the US, Melio is working hard to find new and better ways to help small businesses succeed in the ways that work best for them.
Melios Diversity, Equity, and Inclusion Efforts:
Melios diversity, equity, and inclusion efforts have always been a top priority within our team. We are an Equal Opportunity Employer, and all of our employees encompass different strengths, experiences, and backgrounds. DEI within Melio prioritizes race, gender, age, disability status, veteran status, sexual orientation, religion, and many other parts that make up ones identity. Having a diverse team across all offices is key to our success, and inclusion is each #TeaMelio members responsibility.
How to Apply:
If you are interested in applying for this job opportunity, please do so directly on our careers page (or if youre here already, scroll down and apply now!). This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.