Sales Coordinator

This role will handle order processing, customer requests, and project coordination while working closely with internal departments to ensure everything moves smoothly from order through completion. Please Note: We are seeking candidates with professional office experience supporting customer orders and projects for a company that provides products to its customers.

Northwest Houston | Direct Hire | Full-Time | 100% In Office

Salary: $45,000–$50,000

We are partnering with an established Houston-area company seeking a Sales Coordinator to support customers throughout the post-sale process. This role will handle order processing, customer requests, and project coordination while working closely with internal departments to ensure everything moves smoothly from order through completion.

Please Note: We are seeking candidates with professional office experience supporting customer orders and projects for a company that provides products to its customers. This is not a sales, call center, or retail customer service position.

Key Responsibilities
• Process customer orders, exchanges, returns, and related requests
• Respond to questions regarding orders, pricing, product information, availability, and shipping status
• Coordinate with internal departments to keep customer orders and projects moving forward
• Obtain purchase order numbers and payment information as needed
• Maintain accurate customer, order, and transaction records
• Track open orders and requests and provide follow-up through completion
• Assist with resolving order discrepancies, changes, and other customer needs
• Verify and update customer account information
• Provide occasional front-office and administrative support as needed

Qualifications
• Previous experience in sales support, order processing, customer support, project coordination, or a similar office-based role
• Experience supporting customer orders and projects within a product-based business
• Strong attention to detail and ability to manage multiple priorities
• Excellent organizational and follow-through skills
• Professional verbal and written communication skills
• Proficiency with Microsoft Office and ability to learn new software systems quickly
• Experience with CRM, ERP, order management, or similar business systems is a plus
• Positive attitude, strong work ethic, and willingness to assist others

Education
• High school diploma or equivalent required
• Bachelor's degree or equivalent work experience preferred

Benefits & Perks
• Direct hire opportunity
• Monday–Friday, 8:00 AM–5:00 PM
• Excellent benefits package
• 10% 401(k) match after six months
• Stable company with a strong team culture

What We're Looking For
We're looking for someone who enjoys being the person behind the scenes keeping everything moving after the sale. Someone who is organized, customer-focused, and comfortable coordinating the details from order through completion.

HOUNW35

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