Job Title: Sales Consultant Location: Bomnin Automotive Reports To: General Sales Manager (GSM), Sales Managers, COO Job Status: Full-time, Exempt Department: Sales Job Summary: The Sales Consultant at Bomnin Automotive is a customer-focused professional responsible for assisting customers in selecting and purchasing vehicles that meet their needs. This role plays a critical part in achieving sales targets, delivering excellent customer service, and ensuring a positive buying experience for customers. Key Responsibilities: Customer Interaction: - Greet and engage customers with a friendly and professional demeanor.
- Identify customers' needs and preferences, and provide guidance on vehicle options.
- Conduct vehicle presentations and test drives to showcase features and benefits.
- Answer questions and address concerns to assist customers in making informed decisions.
- Maintain a high level of product knowledge and stay updated on the latest vehicle models and features.
Sales Process: - Guide customers through the sales process, including presenting pricing, financing options, and incentives.
- Negotiate terms and conditions to reach a mutually beneficial agreement.
- Prepare and review sales contracts, ensuring accuracy and compliance with legal requirements.
- Collaborate with the finance and insurance team to assist customers in securing financing or lease agreements.
Follow-Up and Relationship Building: - Follow up with customers post-sale to ensure their satisfaction and address any concerns.
- Build and maintain lasting relationships with customers to encourage repeat business and referrals.
Sales Targets: - Achieve monthly and annual sales targets and performance goals set by the GSM and COO.
Documentation and Record Keeping: - Accurately complete all required paperwork and documentation related to sales transactions.
Product Knowledge: - Stay informed about the features, specifications, and benefits of the vehicles in the dealership's inventory.
- Participate in training and professional development programs to enhance product knowledge and sales skills.
Compliance: - Adhere to dealership policies, sales processes, and legal requirements.
- Maintain ethical and professional conduct at all times.
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