Sales Associate

IWC Motorsports Tire Pros and Automotive

  • San Bernardino, California
  • 30+ days ago

    Highlights

    Job Summary The Sales Associate is responsible for providing outstanding customer service to customers by selling tires and automotive service, road hazard, recommended services, benefits and product features, creating long-term loyalty bonds with customers; driving sales and profitability of the store, communicating and managing repair orders and maintaining a clean and well merchandised store. Tire Pros is the nation's largest network with 600+ independent shops coast-to-coast, providing our customers with reliable automotive products and services for generations.

    Numbers & Facts

    LocationSan Bernardino, California

    Description

    Company Overview
    At Tire Pros we value each employee and encourage growth. We provide a fun and friendly work environment along with excellent training and development, and competitive compensation. Start your exciting new career with a strong and stable company.
    Job Summary
    The Sales Associate is responsible for providing outstanding customer service to customers by selling tires and automotive service, road hazard, recommended services, benefits and product features, creating long-term loyalty bonds with customers; driving sales and profitability of the store, communicating and managing repair orders and maintaining a clean and well merchandised store. 
    Fast-paced, high volume retail environment with growth and career opportunities.  
    Responsibilities 
    • Promptly meets and greets customers
    • Answers phone and schedules appointments with customers 
    • Determines the nature of customer problems; May make road test or visually inspect the vehicle
    • Creates Repair Order Request detailing service to be performed or merchandise to be sold
    • Explains warranties, options, pricing, etc. to the customer
    • Obtains customer approval for service before delivering order to service personnel
    • Reviews completed repairs or services performed with customers and collects payment
    Desired Qualifications 
    • High School graduate or comparable vocational training
    • Knowledge of computerized sales and marketing software
    • Knowledge of auto/truck tire, lubrication and maintenance issues  
    • 2+ years experience in a retail environment, preferably auto/truck tire, lubrication and maintenance  
    • Retail customer service and customer relations experience
    • Preferred Experience
      • 3+ years experience as a Sales Associate in an auto repair store, auto dealership or comparable professional environment
      • Tire Manufacturer Sales Skills certification a plus
    Benefits and Perks
    • Excellent Training and Development
    • Competitive Compensation
    • Friendly Work Environment

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Tire Pros Corporate.

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