Respond to customers' needs and questions in a friendly, professional manner and with a focus on creating positive, memorable experiences. Conducts consistent follow-up of all leads, including but not limited to phone calls, letters and personal visits.
Numbers & Facts
Location
New Whiteland, IN
Description
Responsibilities:
Under the direction of the Marketing Director, plans and coordinates special marketing events
Conducts community tours for prospective residents, families and visitors
Assists in developing leads, utilizing all appropriate marketing and advertising methods.
Conducts consistent follow-up of all leads, including but not limited to phone calls, letters and personal visits
Participates as requested in completing resident pre-screening and admission process
Develops and maintains various marketing materials and resources
Maintains documentation forms for leads, follow-up activities, sales efforts and marketing
Provides Marketing Director with ongoing sales reports
Respond to customers' needs and questions in a friendly, professional manner and with a focus on creating positive, memorable experiences
Engage in continuous learning and development opportunities through attendance and participation in in-service, educational seminars, daily stand-up meeting, staff meetings and other learning experiences. Comply with all rules and regulations regarding confidentiality and privacy of team members and resident information
Qualifications:
High school graduate or GED equivalent required
Valid driver's license with driving record in good standing per insurance vendor
Sales, marketing, or community outreach experience required
Assisted/Supportive Living experience preferred
Demonstrates exceptional communication and interpersonal skills
Benefits:
Unlimited growth opportunities
Medical, dental, and vision benefit packages available