| Location | Nashville, Tennessee |
Own the front line of customer service and service operationsfor equipment and cleaning distributor. Manage the service department department, coordinate repairs, and keep commercial customers running smoothly.
Key Responsibilities
Act as primary customer contact for service, repairs, parts, and equipment needs
Schedule repairs with technicians and provide timely updates on timelines/status
Troubleshoot equipment issues; recommend services, parts, or replacements
Oversee service counter, technicians, inventory, and work orders
Drive retail sales of parts, detergents, and equipment
Maintain organized showroom/service area and accurate records
Build relationships with local contractors and fleet managers
Requirements
3+ years in customer service, service coordination, or equipment service
Strong communication, problem-solving, and multitasking skills
Mechanical aptitude (power equipment, automotive, construction preferred)
Organizational skills with attention to detail
Basic computer skills for service records/orders