SAH Pharmacy Technician II

SUMMARY:

Working under the day-to-day supervision of the pharmacists and Pharmacy Leadership, the technician is responsible for the proper handling of medications. This includes but is not limited to: receiving, distribution, management of expiration dates, management of inventory in Pyxis, storage, repackaging, compounding, filling orders, delivering, and stocking.

Additional and ongoing demonstration of intermediate skills in the practice of pharmacy as defined below are required.

The job requires excellent communication skills and a desire to work in a fast-paced environment.

Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another.

In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include:

Instill Trust and Value Differences

Patient and Community Focus and Collaborate

RESPONSIBILITIES:

KEY RESPONSIBILITIES:

Works under the supervision of:

Pharmacy Leadership

Career Ladder Criteria (as applicable by site):

Performs Hazardous Compounding

Performs batch sterility tests

Monitors at least one Key Performance Indicator or produces at least one Key Process Improvement

Assists in revising training materials

Demonstrates Intermediate skill performance by performing at least one of the following

Intermediate Purchasing Skills

Decentralized Pharmacy Services

Medication Histories

ADC optimization

Ordering/ Receiving

Assists with receiving order from wholesaler

Scans in delivery

Properly inventories/stickers delivery to ensure all items are received

Confirms that each med is scannable. Involves pharmacist when appropriate

Helps to maintain proper stock levels of drugs, supplies and solutions by Informing in writing, the need for an item when it is getting low

Repackages medications from bulk to unit-dose when necessary

Compounding

Performs calculations for dosing, unit conversions, admixture volumes

Prepares clean room and sterile products area for daily use

Follows clean room policies and procedures

Prepares low and medium risk sterile and non-sterile compounds

Complies with Universal precautions and uses Aseptic technique when compounding

Inventory Management

Checks expiration dates in and outside the department

Credits and debits patients if meds reordered or returned

Resolves missing medication issues

Performs monthly floor inspections to ensure integrity of medications on the units and in patient care areas.

Ensures all medications are properly labeled

Properly disposes of medications, hazardous substances, sharps

Properly identifies and returns expired meds eligible for credit

Assists in semi-annual inventory activities as needed

Fills Medication Orders

Receives labels and orders, and is able to accurately select proper drug, dosage form and strength

Accurately retrieves medications from ADC fill list

Neatly organizes filled meds for checking.

Accurately retrieves medications as requested at the window

Properly refills trays and kits including but not limited to: Code Trays, STEMI kits, anaphylaxis kits, tackle boxes in preparation for pharmacist to check.

Accurately fills OR Machines

Delivers medication

Performs routine rounds to patient care areas and units in timely manner

Delivers meds to proper location including but not limited to: ADC, Med Room or a nurse if requested.

Updates machines with current date for drug

Outdates meds in ADC at each delivery to machine

Returns meds from the floors when need

Fills Automated Dispensing Cabinet (ADC)

Under stands process of loading and unloading

Fills ADC accurately by consistent use of scanner when required

Loads meds in a neat precise manner without overfilling pocket

Is able to trouble shoot minor equipment issues with ADC

Is able to reboot equipment as needed

Communication

Uses exceptional customer service skills/communication to resolve issues

Answers phones and triages phone calls that need a pharmacists

Communicates well with nursing and other staff outside of the pharmacy department

Professionalism

Maintains a high degree of professionalism within and outside the department

Maintains excellent working relationships with others

Dresses professionally

Maintains a neat, clean and organized work area

Represents the Department of Pharmacy and acts as liaison if needed when outside the department

Complies with HIPAA policies

Supports the training of new staff

Manages time effectively and prioritizes accordingly

Maintains Logs

Responsible for the daily accurate documentation of logs including but not limited to : refrigerators, hood cleaning, eye wash

Reports any omissions or errors

Handle Controlled Substances

Understands the importance of excellent record keeping, accuracy and handoffs when dealing with Controlled Substances.

Immediately reports any concerns/discrepancies to pharmacist or supervisor

Management of Time and Resources:

Completes work assignments within an acceptable time frame.

Uses time and resources to the best possible advantage for successful completion of job responsibilities.

Develops and maintains efficient working relationships.

Is reliable in respect to attendance.

Is Reliable in respect to punctuality.

Recognizes the importance of team efforts and partners with others to achieve positive outcomes.

Quality:

Is part of a team effort to ensure quality services.

Offers creative solutions or alternatives to issues or concerns.

Produces quality results.

Continually strives to improve the quality of work. Accepts responsibility for all work performed and takes appropriate corrective action as needed.

MINIMUM QUALIFICATIONS:

REQUIRED QUALIFICATIONS:

Written and oral communication skills

Basic math needed for compounding

Ability to work in a team environment

Ability to problem solve

Ability to provide a high level of customer service to patients, visitors, and staff

Performs gloved fingertip and media fill test as required.

Is cooperative in interactions, treating customers with courtesy, respect and compassion.

Is patient when responding to questions and answers questions appropriately.

Responds to requests in a timely manner.

Handles interruptions in a skillful way.

Maintains a professional appearance and demeanor.

Strives to prevent/resolve customer concerns to the customer's satisfaction.

EDUCATION:

Is responsible for maintaining licensure CPhT and State registration as required

Pay Range:

$21.29-$31.10

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location:

Saint Annes Hospital - 795 Middle Street Fall River, Massachusetts 02721

Work Type:

1300 - 2130, 1430 - 2300

Work Shift:

Evening

Driving Required:

Yes

Union:

1199 Seiu United Healthcare Workers East