The Post Oak Hotel is seeking a Room Attendant – Penthouse Specialist to join the only Forbes Five-Star Hotel in Texas. We hire passionate and professional colleagues who genuinely delight our guests through curated and authentic experiences.
The Room Attendant – Penthouse Specialist will be responsible for maintaining the cleanliness and presentation of guest rooms, especially the 2 story Penthouse, ensuring a luxurious experience for guests. This role requires passion for service, attention to detail, and the ability to work effectively in a team-oriented environment. This role will adhere to the proper standards and compliance with Forbes Five-Star service requirements. This position will report to the Housekeeping Leadership
Responsibilities:
Clean and maintain the 2 story Penthouse, all of its guest rooms and entertainment center, including bathrooms, bedrooms, living spaces, balconies, movie theater, fitness center, and in some cases, pantries and kitchens
Communicate and collaborate with respective departments to ensure all areas in the 2 story Penthouse are working properly
Discover opportunities to personalize and enhance the guest experience for guests occupying the space
Conduct inventory of linen and items of the space to ensure it is replenished properly
Conduct walkthrough with Leadership Team
Carries out any other cleaning duties as specified by Housekeeping Leadership
Qualifications:
Aspire to our values of being passionate, strive for excellence, remain relevant, collaborate and act with honor and integrity
Strong attention to detail
Previous hotel experience, luxury or Forbes experience preferred
Ability to work flexible schedules, including nights, weekends and holidays is required
Physical demands: Ability to lift 25 pounds on a regular basis and prolonged extended periods of standing