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Risk Manager, Selling Partner Identity Verification (SPIV)

Amazon.com Inc

  • Seattle, WA
  • 12 days ago

    Highlights

    The Selling Partner Identity Verification (SPIV) team is looking for a motivated, data savvy risk manager to act as a force multiplier supporting our team"s mitigation and prevention of fraud and abuse. Discover solutions and convey detailed technical knowledge (verbally, in writing, and via diagram) to engineering, legal, and program/product management teams.

    Numbers & Facts

    LocationSeattle, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    Description

    The Selling Partner Identity Verification (SPIV) team is looking for a motivated, data savvy risk manager to act as a force multiplier supporting our team"s mitigation and prevention of fraud and abuse. This position will manage a portfolio of Gap prevention projects aimed at making it harder for bad actors to operate on our stores as well as internal team mechanisms. You will interact with partner teams and stakeholders in operations, product, risk, tech, and science roles in order to execute against your projects. An ideal candidate is highly flexible, a strong communicator, and demonstrates significant bias for action, and loves diving deep.

    Key job responsibilities

    1. Complete risk analyses using complex data sets (SQL, Python, R etc.).

    2. Use high-level judgment to own our most complex risk mitigation and prevention initiatives.

    3. Identify gaps and risks in Amazon"s current mechanisms and policies and recommend solutions to product/policy owning teams.

    4. Use data and/or technical skills to discover new ways to scale risk signals resulting in the identification of abuse risk.

    5. Break problems into manageable pieces, meticulously prioritizing, and delivering results in an ambiguous and constantly changing environment.

    6. Conduct large scale deep dives to derive insights about abuse, identifying gaps and risk in Amazon"s current mechanisms, systems, and policies.

    7. Discover solutions and convey detailed technical knowledge (verbally, in writing, and via diagram) to engineering, legal, and program/product management teams

    A day in the life

    Propose and gain alignment on mitigation and prevention plan with partner team stakeholders.

    Launch, monitor and communicate with stakeholders about the progress of current mitigation and prevention.

    Influence stakeholders to adopt, integrate, or fix gaps in order to allow sunsetting of existing mitigations.

    Monitor reporting of established mechanisms and evaluate for effectiveness.

    Inspect metrics and anecdotes to find false positives and false negatives, then develop improvements to address misses.

    Listen, learn, engage, communicate, execute, analyze, and influence.

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

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