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Risk Analyst

Corpay

  • Brentwood, TN
  • 3 days ago

    Highlights

    Minimum of 1+ years in a relevant risk management role or equivalent experienceWorking knowledge of transaction fraud recognition, remediation, and analysisStrong understanding of loss prevention and fraud pattern identificationExcellent organizational, time management, and communication skillsAnalytical ability to detect suspicious activity and remain composed under pressureFamiliarity with bankcard products and commercial credit portfoliosUnderstanding of data storage and manipulation principlesBasic proficiency in Outlook and Microsoft OfficeAbility to sit at a workstation for 8 hours/day using a computer and phone. The responsibilities of the role will include:Investigating transaction fraud cases from the monitoring tool queueResponding to customer transaction verifications via emailSupporting internal departments with fraud-related issues via phone and emailCommunicating effectively with coworkers, team leads, and customersManaging group inbox emails within SLA timeframesMaintaining attention to detail to mitigate errors and enhance customer experience.

    Numbers & Facts

    LocationBrentwood, TN

    Description

    What We NeedCorpay is currently looking to hire a Risk Analyst within our Comdata division. This position falls under our Corporate Payments line of business and is located in Brentwood, TN. In this role, you will investigate risk-related cases, identify fraud trends, and support internal teams with fraud-related issues. You will report directly to the Risk Management Supervisor and regularly collaborate with Risk Management, Customer Support, and other internal departments.Please note; Working shifts are Monday, Tuesday, Thursday, Friday and Saturday from 9am - 4:30pm. Having Wednesdays and Sundays off.How We WorkAs a Risk Analyst, you will be expected to work in a hybrid environment. Corpay will set you up for success by providing:

    Assigned workspace in Brentwood, TN officeWorking remotely when on shiftsFormal, hands-on training

    Role Responsibilities

    The responsibilities of the role will include:Investigating transaction fraud cases from the monitoring tool queueResponding to customer transaction verifications via emailSupporting internal departments with fraud-related issues via phone and emailCommunicating effectively with coworkers, team leads, and customersManaging group inbox emails within SLA timeframesMaintaining attention to detail to mitigate errors and enhance customer experience

    Qualifications & Skills

    Minimum of 1+ years in a relevant risk management role or equivalent experienceWorking knowledge of transaction fraud recognition, remediation, and analysisStrong understanding of loss prevention and fraud pattern identificationExcellent organizational, time management, and communication skillsAnalytical ability to detect suspicious activity and remain composed under pressureFamiliarity with bankcard products and commercial credit portfoliosUnderstanding of data storage and manipulation principlesBasic proficiency in Outlook and Microsoft OfficeAbility to sit at a workstation for 8 hours/day using a computer and phone

    Benefits & Perks

    Overtime and quarterly bonus available.Medical, Dental & Vision benefits available the 1st month after hireAutomatic enrolment into our 401k plan (subject to eligibility requirements)Virtual fitness classes offered company-wideRobust PTO offerings including: major holidays, vacation, sick, personal, & volunteer timeEmployee discounts with major providers (i.e. wireless, gym, car rental, etc.)Philanthropic support with both local and national organizationsFun culture with company-wide contests and prizes

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