Retail Technology Consultant - South/Central FL

Job Ref: 175321 Location: Orlando, FL 32801 Location Flexibility: Onsite Category: IT Job Type: Full-time Job Status: Non-exempt Pay Basis: Yearly Pay Range: $56,400 - $107,500 Annually ($27.12 - $51.68 Hourly) Brand: UNFI

Job Overview Plan, execute, and administer the Region Retail Technology activities involving the marketing, installation, and training of retail store improvement systems and the implementation and support of essential UNFI strategic technology systems while achieving budgeted Retail Systems sales and profits for assigned retail customers.

Provide a focal point for the implementation of Retail Technology marketing plans in coordination with other regional organizations, Corporate UNFI, and outside resources for assigned UNFI affiliated retail customers across the Region.

Job Responsibilities

Core Responsibilities

• Manage Retail Technology retailer relationships to include establishing individual retailer technology implementation plans with assigned UNFI affiliated retailers in conjunction with Regional RT Director and Manager, Regional Marketing, Category Management, and Development departments.
• Interact with Regional RT Director to develop territory-specific RT marketing plan to attain UNFI Corporate RT and Regional goals that improve Wholesale food profit performance, increase retailer participation, and improve retailer profitability.
• Interact with the Retail Business Consultant in assessing and diagnosing retailer operational issues. Identify where RT products may provide benefit to solve operational issues.
• Recommend solutions and work with store management to implement solutions.
• Diagnose retailer operational issues that are specific to RT products.
• Develop and recommend solutions to these operational issues.
• Coordinate corrective action with store management, Regional RT, and Corporate RT to implement solutions and/or resolve issues.
• Inform Regional RT Director and/or Corporate RT Product Manager on the status of these issues.
• Execute marketing plans for assigned accounts through individual retailer presentations, consultations, group presentations, proposal preparation, order processing, site evaluation, project scheduling and coordination, retailer equipment installation, and training.
• Adhere to Region/Corporate policies for Retailer equipment purchasing and Region capital purchases.
• Provide on-site customer support when required for RS product offerings.
• Interact with the Regional RT Manager to initiate the hardware/software maintenance for all RT products installed at retail throughout assigned retail territory.
• Monitor service provider performance, remain informed of developments, and take corrective/appropriate actions.
• Remain informed of emerging retailer technology needs and requirements that might have an impact on current products or business strategies.
• Communicate and document all retailer needs and requirements to the Regional Director of RT.
• Monitor key technology strategies and offerings of competitive wholesalers, retailers, service providers, and report findings to Regional RT Director.
• Assist the Regional RT Director with the development of RT sales income and expense goals for assigned UNFI affiliated retailers.
• Responsible for performance against goals and objectives.
• Maintain knowledge of industry developments, changes, and improve professional skills by attending Industry conferences, Corporate RS product training sessions, and related education classes or seminars as recommended and approved by the Regional RT Director.
• Ensure that the Regional Director of Retail Technology is apprised of any region situations or issues which potentially could have significant impact on the region/department performance.
• Perform other duties as assigned.

Job Requirements

Education

• The incumbent should possess a college degree or equivalent work experience.

Certifications

• None specified.

Knowledge, Skills, Abilities

• Possess good leadership skills.
• Must be able to motivate and work with and through others to achieve desired results.
• Possess good communication skills, both verbal and written.
• Deal effectively with a wide variety of people, both in person and over the telephone.
• Requires the analytical ability to handle administrative duties and mental alertness to ensure accurate, safe, and thorough completion of work activities.
• Possess ability to concentrate and deal with frequent interruptions.
• The RT Consultant seldom works in the proximity of supervisors. They must be able to function effectively with very little supervision.
• The incumbent must have the ability to translate complex, rapidly changing technical solutions into a clear business case for multiple styles of UNFI affiliated retailers.
• Attention to detail is critical to success.
• Good judgment is required for this position as there may be times when direct supervision may not be immediately available.
• Bi-Lingual Spanish Preferred.

Work Environment

• Have a valid drivers license and the ability to drive up to four continuous hours/day, overnight, and travel occasionally by air.
• Travel overnight and occasionally work long and non-traditional hours as the demands of the position warrant.
• Perform physical activity including lifting up to 60 pounds, standing, climbing, crouching, stooping, and bending in a retail food store.
• Able to tolerate exposure to store and warehouse conditions including wide variances in temperature, dust, and dirt.
• Stooping, bending, twisting, and reaching may be required in the completion of job duties.
• Must be able to work with hands and arms overhead and to work in or under the equipment.
• Requires manual dexterity, overall coordination, and good balance to work both at ground level and occasionally in high places to perform job duties.

Travel

• Weekly travel is required for this position.

Physical Environment Demands

• Most work is performed in a temperature-controlled office environment.
• Incumbent may sit for long periods of time at a desk or computer terminal.
• While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel, reach with hands and arms, and talk or hear.
• Incumbent may use calculators, keyboards, telephones, and other office equipment in the course of a normal workday.
• Stooping, bending, twisting, and reaching may be required in the completion of job duties.

UNFI is an Equal Opportunity employer committed to creating an inclusive and respectful environment for all. All qualified applicants will receive equal consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or other protected ground. Accommodation is available upon request for candidates taking part in all aspects of the job selection process. - MF Veteran/Disability. VEVRAA Federal Contractor.

Company: United Natural Foods Inc.

Compensation UNFI anticipates paying the above-referenced pay rate or within the above-referenced pay range for this position. Actual Pay where applicable will depend on a number of factors including but not limited to education, experience, training, and any requirements under applicable collective bargaining agreements. UNFI is committed to transparency in pay in compliance with applicable state/provincial and local laws.

Benefits For Washington positions or positions that may be performed remotely from Washington, Click HERE for Washington-specific paid time off details.

Candidates hired into this position will also be eligible to participate in the following benefits programs:

• Paid Time Off
• Sick Time
• Paid holidays
• Parental leave
• 401K Program or retirement savings plan (if in Canada)
• Medical, dental, vision, life, and accidental death/dismemberment insurance
• Short-term and long-term disability insurance program
• Flexible Spending Account and/or Health Savings Account (U.S. only, subject to meeting the eligibility requirements and the terms and conditions of these programs and subject to any requirements under applicable collective bargaining agreements).

Sales Positions Only For sales positions that are commission-based, the above range is an estimate of total potential commission-based compensation during an associates first year, but UNFI offers an introductory period minimum of $680 per week. After the introductory period, as a 100% commission-based role, there is no set salary. UNFIs commission plans are uncapped and average earnings vary depending on territory and sales achieved among other factors.

UNFIs compensation, benefits, and paid time off policies are subject to change in the Companys sole discretion consistent with applicable law. This job posting should not be construed as an offer of employment with certain terms nor should it be construed as a guaranteed minimum.

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act, or for Canadian applicants in accordance with provincial human rights legislation.