Restaurant Supervisor

About the role

The Restaurant Supervisor supports the daily operations of assigned outlets by leading front-line service teams, maintaining service standards, and ensuring a seamless guest experience. This role is hands-on, guest-facing, and highly collaborative—balancing floor leadership with operational awareness and team development.

What you'll do

• Supervise day-to-day service operations across assigned food and beverage outlets
• Lead by example on the floor, providing active support during service periods
• Ensure service standards, brand expectations, and safety guidelines are consistently met
• Support staffing needs, including shift coverage, break compliance, and schedule adherence
• Coach and develop team members through real-time feedback and ongoing training
• Assist with onboarding and training of new hires
• Address guest concerns professionally and resolve service issues in the moment
• Partner with managers on service execution, menu knowledge, and operational flow
• Monitor cleanliness, organization, and overall readiness of service areas
• Support inventory controls, opening/closing procedures, and cash handling as needed

Qualifications

• Previous experience in food and beverage or hospitality leadership preferred
• Strong service mindset with a genuine interest in guest experience
• Confident communicator who leads with clarity, warmth, and accountability
• Strong attention to detail and follow-through
• Flexible availability, including evenings, weekends, and holidays
• Working knowledge of POS systems and basic cash handling