Coaching, Detail Oriented, Follow Through, Food and Beverage Industry, Inventory Management, Leadership, Onboarding, Operational Support, Operations, Point of Sale (POS) Systems, Problem Solving Skills, Restaurant, Staff Requirements, Team Building, Team Player
About the role
The Restaurant Supervisor supports the daily operations of assigned outlets by leading front-line service teams, maintaining service standards, and ensuring a seamless guest experience. This role is hands-on, guest-facing, and highly collaborative—balancing floor leadership with operational awareness and team development.
What you'll do
- Supervise day-to-day service operations across assigned food and beverage outlets
- Lead by example on the floor, providing active support during service periods
- Ensure service standards, brand expectations, and safety guidelines are consistently met
- Support staffing needs, including shift coverage, break compliance, and schedule adherence
- Coach and develop team members through real-time feedback and ongoing training
- Assist with onboarding and training of new hires
- Address guest concerns professionally and resolve service issues in the moment
- Partner with managers on service execution, menu knowledge, and operational flow
- Monitor cleanliness, organization, and overall readiness of service areas
- Support inventory controls, opening/closing procedures, and cash handling as needed
Qualifications
- Previous experience in food and beverage or hospitality leadership preferred
- Strong service mindset with a genuine interest in guest experience
- Confident communicator who leads with clarity, warmth, and accountability
- Strong attention to detail and follow-through
- Flexible availability, including evenings, weekends, and holidays
- Working knowledge of POS systems and basic cash handling