It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Position Overview
The Restaurant Manager is responsible for the overall financial and operational performance of the restaurant. This role ensures team members have a full understanding of operational standards, policies, and procedures while actively demonstrating them. The Restaurant Manager must build and develop a strong team that delivers exceptional guest recognition, top-quality food, and outstanding service, all while maintaining compliance with Southern Nevada Health Department guidelines and codes. Additionally, this position plays a key role in driving continuous sales growth to maximize profitability.
Essential Duties and Responsibilities
Oversee all aspects of restaurant operations, ensuring efficiency and guest satisfaction.
Lead the hiring, training, and ongoing development of team members.
Manage fiscal budgets and meet or exceed established financial goals.
Focus on delivering an exceptional Guest Experience by ensuring each guest receives personalized and memorable service.
Ensure compliance with all Health Department and Alcohol regulations and maintain operational standards throughout business hours.
Coach, counsel, and discipline team members who fall short of company standards.
Collaborate with Back of House operations and provide support to the Chef.
Serve as subject matter expert on the Point of Sales (POS) system and other restaurant software.
Manage beverage and food ordering, establish and maintain par levels, and oversee inventory.
Support team members as needed and perform additional responsibilities within the scope of the role.
SKILLS/QUALIFICATIONS
High school diploma or equivalent required, higher education in hospitality or business a plus.
1-2 years of prior Restaurant Manager experience preferred.
3-5 years of food and beverage service industry experience.
Open availability with flexibility to work all shifts, holidays, and weekends.
Strong knowledge of restaurant operations including personnel management, food planning, preparation, purchasing, inventory, sanitation, health codes, and security.
Proven ability to understand and manage Profit and Loss (P&L) statements.
Demonstrated ability to control operating costs within budget.
Familiarity with restaurant management software and POS systems.
Must demonstrate honesty and integrity inside and outside the workplace.
Proficient computer literacy skills.
Excellent leadership, coaching, and team development skills.
Strong organizational and detail-orientation with the ability to prioritize and delegate effectively.
Strong interpersonal and communication skills.
Passion for hospitality and commitment to 100% guest satisfaction.
CERTIFICATES, LICENSES, AND REGISTRATIONS
Employee must be able to qualify for licenses and permits required by federal, state and local regulations.
Food Handler's Card
Alcohol Awareness Card
Non-Gaming Card
LANGUAGE SKILLS
Ability to read, write, and interpret documents in English such as safety rules, operating procedures, and policy manuals.
Strong verbal communication skills in English required.
REASONING ABILITY
Ability to apply sound judgment in solving problems and carrying out instructions in written, oral, or diagram form.
Capable of handling standardized situations with multiple variables.
WORK ENVIRONMENT
The noise level is generally moderate but can increase during peak business periods.
Fast-paced restaurant environment requiring adaptability and multitasking.
Must be able to handle sensitive and confidential information with integrity.
PHYSICAL DEMANDS
Standing for long periods of time.
Ability to lift and carry up to 45 lbs.
Frequent stooping, reaching, lifting, and handling of restaurant equipment and supplies.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Terrible Herbst, Inc., based in Las Vegas, operates convenience stores, car washes and lube shops in Arizona, California, Nevada and most recently added locations in Utah. The company also operates gaming facilities, often attached to convenience stores.
The family-run company’s well-known mustachioed "Bad Guy" cowboy logos have been fixtures of the Nevada landscape since the company's 1959 founding by patriarch Edward R. Herbst. Target customers include both locals and tourists. The chain strives to keep fuel and product pricing low to remain competitive. It also focuses on great customer service, product knowledge, and a quick and efficient staff.