Coaching, Communication Skills, Employee Assistance Plan, Food Presentation, Food Quality, Leadership, People Management, Presentation/Verbal Skills, Restaurant, Safety Compliance, Safety Standards, Service Delivery, Training/Teaching, Tuition Fees
LOCATION
Charlotte, NC
POSTED
2 days ago
Description
Assistant Manager - Maggiano's Little ItalyWhy Maggiano's? At Maggiano's, we believe great food brings people together. Our scratch-made Italian-American classics and warm, family-style hospitality have made us a destination for life's most meaningful moments - from anniversaries and graduations to everyday dinners that become lasting memories. Rooted in the tradition of 1940s Little Italy dinner houses, we blend timeless recipes with quality ingredients and genuine hospitality. We call it "approachable elegance" - an upscale experience without the pretense. If you're passionate about culinary craft and creating experiences that make people feel special, this is where you belong. The Role As an Assistant Manager, you are the frontline leader who keeps the restaurant running smoothly - supporting the management team, energizing Teammates, and ensuring every Guest has a memorable experience. You'll learn all aspects of the operation while building the skills to advance into larger leadership roles. This is where management careers begin at Maggiano's. We're committed to developing our Assistant Managers into Restaurant Managers and beyond. You'll receive hands-on coaching, real accountability, and the opportunity to grow as fast as your talent and drive allow. What You'll Do
Lead shifts to ensure seamless operations and exceptional Guest experiences
Coach and motivate Teammates to deliver outstanding service and food quality
Monitor food preparation, presentation, and compliance with health and safety standards
Handle Guest concerns with professionalism and a solutions-first approach
Support hiring, training, and development of new Teammates
Partner with managers on scheduling, labor management, and restaurant initiatives
What You Bring
1+ years of supervisory experience in a restaurant or hospitality setting
Strong communication skills and a genuine passion for Guest service
Ability to lead by example and energize a team
Flexibility to work evenings, weekends, and holidays as needed
Able to perform essential job functions in a dynamic restaurant environment, which may include exposure to varying temperatures, noise levels, and peak-hour demands
Able to move throughout the restaurant, retrieve items from shelves and storage areas, and transport supplies weighing up to 30 lbs, with or without reasonable accommodation
What we have to offer
Competitive compensation with performance-based bonus opportunities
Medical, Dental, and Vision benefits
401(k) with company match
Company-paid Life Insurance and Disability coverage
Career growth and advancement opportunities across Brinker brands
Best You EDU education and tuition assistance programs
Team Member dining discounts and PerkSpot discount program
Employee Assistance Program (EAP) and wellbeing resources
Brinker International is proud to be an Equal Opportunity Employer, committed to workplace diversity, workplace working and workplace fun. The way we see it, life is short, so you might as well work happy.