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Restaurant Manager

Lombardi Family Concepts

Austin, TX

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JOB DETAILS
SALARY
$60,000–$70,000 Per Hour
SKILLS
Administrative Skills, Beverages, Budgeting, Business Writing, Catering Services, Coaching, Communication Skills, Conflict Resolution, Corporate Policies, Corrective Action, Cost Control, Customer Support/Service, Depth Perception, Driver's License, English Language, Entertainment and Media, Financial Management, Financial Reporting, Follow Through, Forecasting, High School Diploma, Housekeeping/Cleaning, Interpersonal Skills, Inventory Costs, Inventory Management, Lift/Move 50 Pounds, Microsoft Office, Microsoft Windows Operating System, Operations Management, Organizational Skills, Payroll Management, People Management, Performance Reviews, Physical Demands, Preventative Maintenance, Problem Solving Skills, Profit & Loss Analysis, Purchasing/Procurement, Regulations, Reporting Skills, Resolve Customer Issues, Restaurant, Revenue/Sales Reporting, Safety Training, Safety/Work Safety, Sales, Staff Motivation, Staff Requirements, Staff Training, State Laws and Regulations, Team Building, Team Player, Test Plan/Schedule, Time Management, Writing Skills
LOCATION
Austin, TX
POSTED
2 days ago
The Restaurant Manager shares the responsibility of overseeing the venue regarding staff, fiscal management, reporting, sales goals, inter-office communications. Must uphold company policies and procedures always. The Manager assists in recruiting, interviewing, hiring, training, and evaluating personnel as well as developing and motivating all staff to attain proper standards of performance. Additionally, the Manager answers patrons' questions, addresses and resolves any complaints, and is responsible for inspecting the venue, inside and outside, for cleanliness, compliance and overall appearance.

  • Continually strive to develop staff in all areas of managerial and professional development
  • Assist with recruitment and training of staff (training, developing, testing, and coaching)
  • Assist in creating sales goals
  • Build and promote teamwork through proactive interaction
  • Accommodate and anticipate guests needs
  • Accurately forecast staffing needs to ensure optimum customer service
  • Ensure all service standards meet KAI / Lombardi Family Concepts guidelines
  • Ensure that private events, catering, and banquets are successfully executed
  • Control cash and other receipts by adhering to cash handling procedures
  • Prepare all required paperwork, including forms, reports and schedules
  • Ensure that all equipment is kept clean and in excellent working condition through personal inspection and by following the venues preventative maintenance programs
  • Ensure that all products are received in accordance with the venues receiving policies and procedures
  • Assist and conduct conflict resolution, corrective actions and coaching
  • Oversee and ensure that employee performance appraisals are completed in a timely manner
  • Fully understand and comply with all federal, state, and county municipal regulations that pertain to health, safety and labor requirements
  • Ensure nightly and/or weekly opening and closing side duties are followed
  • Fill in where needed to ensure guest service standards and efficient operations, including opening and closing duties
  • Provide administrative support
  • Assist and/ or completes additional tasks as assigned

EDUCATION/REQUIREMENTS:
  • Minimum of three to five (3-5) years' experience in entertainment industry working in a high-volume nightclub
  • High School Diploma or equivalent required
  • College degree preferred
  • Proof of eligibility to work in the United States
  • Valid Driver's License
  • 21+ years of age
  • Maintain a professional, neat and well-groomed appearance adhering to the Company standards
  • Possession of/or ability to possess valid working card as required by state/city and venue

WORKING KNOWLEDGE REQUIREMENTS:
  • Proficient in Windows Microsoft Office
  • Knowledge of POS and back office reporting systems
  • Knowledge of profitability analysis and budgeting, cost of sales, payroll management
  • Knowledge of nightclub operations and beverage service
  • Knowledge of purchasing, receiving, inventories and cost controls as it applies to bar product
  • Knowledge of special events and banquets
  • Knowledge of state and local laws as it applies to liquor, labor, and health code regulations

SKILLS:
  • Ability to work as a team, stay organized, handle various projects at one time, lead others, delegate
  • Ability to provide incentives for staff to go above and beyond the expectations of their roles
  • Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public
  • Ability to speak to guests fluently regarding beverage, and overall concept
  • Ability to demonstrate and impose upon service staff the ability to service guests with utmost of care, service and excellence, utilizing the highest standards of service techniques
  • Ability to follow-up and make accurate decisions
  • Strong problem-solving skills
  • Ability to maintain a high level of confidentiality
  • Ability to write reports, business correspondence and procedure manuals
  • Ability to demonstrate a positive attitude always
  • Ability to keep an open and objective view
  • Ability to listen empathetically and be respectful always
  • Ability to maintain composure and stay focused
  • Ability to maintain personal integrity
  • Ability to handle a fast-paced, busy, and somewhat stressful environment, and work under pressure and meet deadlines

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
  • Must have good positive energy to make it through the day
  • Must be able to read the computer monitors
  • Must be able to print legibly for guests to read
  • Be observant and quick to respond to various situations
  • Must be able to move quickly through work and set the pace in the office and/or venue
  • Must be able to sit and/or stand for extended periods of time
  • Must be dexterous and able to participate in all service aspects
  • Must be able to twist, tow (push or pull), reach, bend, climb and carry as necessary
  • Must be able to push and lift up to 50 lbs.
  • Use hands to handle, or feel objects, tools or controls
  • Reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl
  • Talk, hear, taste, smell, see to include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus

Pay Range: $60,000 - $70,000 per hour

About the Company

L

Lombardi Family Concepts

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