Restaurant General Manager

RGH - Global

San Diego, CA

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JOB DETAILS

SKILLS

Autoscaling, Budget Management, Business Model, Business Plan, Business Strategy, Coaching, Consumer Goods and Services, Corporate Compliance, Cost Control, Cross-Functional, Customer Experience, English Language, Federal Laws and Regulations, Financial Operations, Financial Planning, Fire Safety, Food Safety, Food Services, Global Branding, Leadership, Lift/Move 30 Pounds, Maintain Compliance, Mandarin Chinese Language, Market Trend Analysis, Marketing, Meet Sales Quota, Mentoring, Menu Development, Multilingual, Operations Processes, Performance Metrics, Problem Solving Skills, Product Positioning, Profit & Loss Analysis, Profit & Loss Management, Quality Control, Regulations, Resource Management, Restaurant, Safety Standards, Sanitation, Schedule Development, ServSafe Certification, Standard Operating Procedures (SOP), State Laws and Regulations, Supply Chain, Team Building, Team Lead/Manager, Technical Leadership, Vendor/Supplier Relations

LOCATION

San Diego, CA

POSTED

3 days ago

Job Description:

Restaurant General Manager - San Diego (UTC)

Full-Time | High-Growth International Restaurant Brand | No Visa Sponsorship

Step into a leadership role with one of the most dynamic and rapidly expanding fast-casual restaurant groups in the world. Known for redefining Asian-inspired quick-service dining, this organisation has become a global sensation, innovating traditional flavors through a modern, high-efficiency service model.

With thousands of locations across multiple continents, the brand continues to scale at record speed-powered by strong operational systems, a vibrant company culture, and a commitment to quality, consistency, and customer obsession.

This is your opportunity to lead a flagship location, grow your career, and make a meaningful impact in a brand with genuine international momentum.

About the Organisation

This global restaurant group was built on a simple but powerful idea: to bring authentic, comforting, Asian-inspired dishes into a fast, accessible, and modern dining format. Over the years, the brand has expanded from a single domestic market to more than 300+ cities worldwide, with a growing footprint in North America, the Middle East, Europe, and Southeast Asia.

The company is known for:

A high-volume, high-efficiency operating model
Strong training systems and structured leadership development
A people-first culture that values empowerment, respect, and collaboration
An innovative approach to menu creation and customer experience
Industry-leading technology and operational processes

Its global success is driven by a commitment to consistency, bold flavors, and a scalable, franchisable business model that has positioned it as a dominant leader in its category.

About the Role

As the Restaurant General Manager, youll lead all operational, financial, and people-related functions of a busy, high-performing location. You will champion the companys standards, inspire your team, elevate guest satisfaction, and run the restaurant with an ownership mindset.

This is a hands-on, fast-paced role ideal for a leader who thrives on operational excellence, team development, and building strong community presence.

What Youll Do

Operations Leadership

Oversee daily FOH & BOH operations, ensuring full compliance with company SOPs and all safety regulations.
Plan and execute business strategies across monthly, quarterly, and annual cycles to meet sales and profit goals.
Track and improve KPIs including table turnover, guest satisfaction, operational performance, and quality control.
Stay alert to cultural, consumer, and market trends to optimize competitive positioning and enhance efficiency.

Team Management & Development

Lead and motivate department heads and supervisors to maintain strong cross-functional coordination.
Recruit, train, mentor, and evaluate a team of 20-30 employees, developing future leaders from within.
Create effective schedules and allocate staffing based on demand and operational needs.
Maintain a culture rooted in communication, positivity, collaboration, and accountability.

Guest Experience

Engage with guests during busy periods, ensuring excellent service and immediate issue resolution.
Review and act on guest feedback to elevate service consistently across channels.
Support local marketing initiatives and represent the brand professionally within the community.

Financial & Resource Management

Build and manage budgets, ensuring strong control of food, labor, and operating costs.
Oversee vendor relationships, inventory processes, and supply chain coordination.
Present financial and operational results to regional leadership with clarity and transparency.

Compliance & Safety

Ensure strict compliance with federal, state, and local regulations related to food safety, labor, sanitation, and fire safety.
Maintain (or obtain) a ServSafe Manager Certification.
Carry out additional duties as assigned by leadership.

Who Were Looking For

2+ years as a Restaurant General Manager, ideally within a high-volume or chain environment
Proven experience leading 20-30 team members
Strong ability to recruit, coach, train, and inspire teams
Competency in cost management, P&L analysis, and financial planning
Strong knowledge of U.S. food safety and labor regulations
Bilingual in English and Chinese (Mandarin) - required for cross-regional communication
A mature, strategic leader with excellent judgment and problem-solving skills

Interview Process

3 Stages:

HR Screening
Operations Leadership Interview
Senior Management Interview

Location

San Diego - UTC, California

Physical Requirements

Ability to stand and walk for extended durations
Ability to lift up to 30 lbs.
Ability to reach, stretch, bend, and handle supplies (with or without accommodation)
Ability to work in varying temperature areas, including walk-in coolers and hot kitchen environments
Ability to maintain strong sanitation and safety standards

Restaurant General Manager

RGH - Global

San Diego, CA

About the Company

RGH - Global

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