Analysis Skills, Budget Management, Customer Support/Service, Dental Insurance, Food Services, Food and Beverage Industry, Interpersonal Skills, Leadership, Life Insurance, Organizational Skills, Problem Solving Skills, Process Improvement, Regulations, Resolve Customer Issues, Restaurant, Sales
LOCATION
Charlotte, North Carolina
POSTED
29 days ago
Restaurant General Manager duties and responsibilities
Restaurant General Managers play a key supervisory role in the food service industry, providing leadership and decision-making for the restaurant.
Some Restaurant General Manager job duties include:
Recruiting, hiring and training all restaurant staff, including servers and hosts
Scheduling employees to ensure shifts have proper coverage
Streamlining the restaurant processes to improve the guest experience
Monitoring restaurant finances, including sales and expenses
Enforcing food handling regulations and other guidelines to increase guest safety
Promoting the restaurant and finding ways to bring in more customers
Handling customer complaints
Completing necessary paperwork, such as sales, inventory and staff attendance report
Skills
• Leadership to guide and inspire the staff • Understanding of how the food service industry works • Strong organizational skills to keep things running smoothly • Problem-solving skills for unexpected circumstances, such as staffing shortages or unhappy customers • Financial knowledge to manage the budget effectively and keep the restaurant profitable • Analytical skills to interpret reports and make data-driven decisions • Experience using restaurant management software • Customer service and interpersonal skills to create positive relationships