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Residential Life Skills Lead

Catholic Charities

  • San Rafael, California
  • 30+ days ago

    Highlights

    The Residential Life Skills Lead will help create an environment where young adults experience safety, connection, empowerment, and hope, where staff receive reflective supervision, guidance, and consistent. reinforcing the following core principles: • Safety & Trust: Maintain predictable, emotionally safe environments and support staff responses that.

    Numbers & Facts

    LocationSan Rafael, California
    IndustryOther/Not Classified
    Company Size1 to 9 employees
    Year Founded1923
    Websitehttp://www.ccwny.org/

    Description

    Catholic Charities St. Vincent’s School for Boys was founded in 1853 and rooted in our faith traditions of charity
    and justice, supporting families, adults, and youth through social service and opportunities for healthy growth
    and development. Our values are respect, compassion, accountability, and integrity. Our commitment is to
    support changing lives in the communities we serve; promoting a fulfilling and supportive environment; and
    involving the community in carrying out our mission. This program focuses on four underlying philosophies
    that are central to the services provided: Housing First; Trauma-Informed Care, Person-Focused Care, and Social
    Determinants of Health.

    Salary: $28.00 per hour

    Location: Onsite 5 days a week

    Schedule: Tuesday through Saturday, 3:00 PM – 11:30 PM, including a 30-minute unpaid meal break.


    The Residential Life Skills Lead, (RLSL) provides trauma-informed, housing-first leadership and oversight to
    the Residential Life Skills Specialists Team supporting Transitional Age Youth (TAY), ages 18–24, who are
    homeless or at risk of homelessness in Marin County. This role operates in partnership with Marin County
    Department of Health and Human Services within Marin’s Transitional Housing Program model.
    The Residential Life Skills Lead will help create an environment where young adults experience safety,
    connection, empowerment, and hope, where staff receive reflective supervision, guidance, and consistent
    support. This role blends staff supervision, residential operations, quality assurance, and hands-on support
    during crises to ensure a healthy, safe, and emotionally attuned residential environment.
    Trauma-Informed Practice Expectations
    • The RLSL integrates trauma-informed practice into all leadership and oversight functions by modeling and
    reinforcing the following core principles:
    • Safety & Trust: Maintain predictable, emotionally safe environments and support staff responses that
    reduce stress and build trust.
    PROGRAM & POSITION SUMMARY
    ESSENTIALDUTIES&RESPONSIBILITIES
    Clear, Calm Communication: Model transparency, consistency, and respectful, regulated communication.
    Young Adult Voice & Choice: Promote meaningful choice, shared decision-making, and active listening.
    Curiosity Over Punishment: Guide staff toward restorative, non-punitive, problem-solving responses.
    Emotional Regulation Support: Model grounding and co-regulation while coaching staff to respond with
    empathy and presence.
    Strengths-Based Practice: Recognize resilience and progress and ensure dignity-affirming, neutral
    documentation.
    Cultural Humility: Affirm identities, promote inclusion, and engage in ongoing learning and self-reflection.
    Reflective Leadership: Participate in reflective supervision and foster collaboration and continuous
    improvement.
    Oversight of Residential Common Area (Milieu) & 24/7 Support Model
    Maintain staffing schedules that ensure consistent 24/7 supportive presence. Oversee shift handovers
    and ensure accurate, trauma-informed documentation. Support daily routines, house meetings, safety
    checks, and community-building. Promote physical, emotional, and psychological safety in the
    residential environment.
    Program Operations, Safety, & Contract Compliance
    Ensure county contract and agency requirements are met. Oversee emergency protocols and incident
    escalation procedures. Review and approve incident reports for tone, accuracy, and trauma-informed
    framing. Ensure timely 24-hour funder notifications and 48-hour incident report submissions.
    Monitoring, Evaluation, & Quality Assurance
    Review monthly data, including behavioral trends, skill-building progress, and documentation quality.
    Recommend program improvements based on YAA recommendations. • Participate in contractor
    monitoring visits, audits, and quality improvement efforts.
    Young Adult-Centered Team Collaboration
    Ensure staff support youth ISPs and Housing Stabilization Plans consistently. Facilitate communication
    between staff, clinicians, housing case managers, and partners. Promote warm handoffs and
    coordinated support across the care team.
    Crisis Management Leadership
    Provide calm, trauma-informed leadership during crises. Support staff in applying de-escalation and
    grounding strategies. Participate in post-incident debriefs to identify learning and improvement
    opportunities.
    Staff Training & Professional Development
    Participate in ongoing training including trauma-informed care, de-escalation, cultural humility, and
    documentation. Oversee the onboarding of Residential Life Skills Specialists. Promote reflective
    practice, self-care, and staff wellness.
    Relationship-Building & Young Adult Empowerment Culture
    Help cultivate a community where young adults feel respected, supported, and empowered. Model
    communication strategies that strengthen trust and inclusion. Encourage shared responsibility,
    community voice, and young adult leadership.
    Nothing in this job description restricts management's right to assign or reassign duties and
    responsibilities to this job at any time.
    To perform this job successfully, an individual must be able to perform each essential duty
    satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or
    ability required. Reasonable accommodation may be made to enable individuals with disabilities
    to perform the essential functions.
    Education & Experience:
    • Bachelor's Degree preferred
    • 1-3 years’ experience within the field of residential and/or community-based services for youth
    • 1-3 years of experience supervising staff.
    • Ability to teach independent living skills.
    • Must possess a valid driver’s license.
    Knowledge, Skills & Abilities:
    • Understanding the needs of the unhoused young adults or youth.
    • Ability to supervise others, and display healthy leadership skills
    • Strong grounding in trauma-informed, healing-centered, culturally responsive practice.
    • Ability to remain calm and attuned during crises.
    • Strong communication, documentation, and organizational skills.
    • Ability to coach and supervise staff through reflective practice.
    • Cultural humility; ability to work effectively with diverse populations.
    • Bilingual English/Spanish strongly preferred.
    • Consistent with supporting agency policies, philosophy, and ethics.
    • Ability to communicate with emergency services, law enforcement, and community providers.
    • Excellent written and verbal communication skills.
    • Must be proficient in Microsoft 365, the Internet, and e-mail.
    • Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent
    services and work effectively in cross-cultural situations.
    Prerequisites Required Prior to the First Day of Employment:
    Fingerprints:
    Required
    TB Screening -
    Negative Tuberculosis Test:
    Required
    COVID-19 Proof of
    Vaccination: Required First Aid
    Certificate: Required
    • Is responsible for accurate and timely data entry that aids Performance and Quality Improvement (PQI)
    reporting and case record reviews.
    • Is responsible for accurate and timely submission of case records.
    • Serves on a quarterly case record review committee for Performance and Quality Improvement (PQI)
    reporting.
    • Serves on department or program Performance and Quality Improvement PQI Committee responsible for
    monitoring goals and reporting.
    QUALIFICATIONS
    COUNCIL ON ACCREDITATION (COA) ROLES
    PHYSICAL REQUIREMENTS
    The physical demands described here are representative of those that must be met by an employee to successfully
    perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with
    disabilities to perform the essential functions.
    • Intermittent bending, standing, stooping, kneeling, reaching, twisting, and walking.
    • Occasional lifting, pushing, and pulling.
    • Frequent repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers.
    • Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently,
    and/or a negligible amount of force constantly to move objects.
    • The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the
    work assigned.
    • Driving is required for this position.
    If driving a car is required for the position, the incumbent must have a valid California driver's license and be able
    to provide proof of DMV record and personal insurance (if required.)
    The work environment characteristics described here are representative of those an employee encounters while
    performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with
    disabilities to perform the essential functions.
    • The work environment includes a residential setting, offices, and community agencies.
    • Noise level is usually moderate in accordance with what is typical in the above settings.
    • May include contact with clients with mental health issues who demonstrate behaviors such as cursing,
    shouting, running away, self harm and violence.
    • The work environment includes young adults18 -24 years old.
    • May be exposed to odors such as frangances, cleaning products, and clients who experience difficulties
    with personal hygiene.
    DISCLAIMER: The above statements are intended to describe the general nature and level of work being
    performed by people assigned to this classification. They are not to be construed as an exhaustive list of all
    responsibilities, duties, and skills required of person nel so classified. All personnel may be required to perform
    duties outside of their normal responsibilities from time to time, as needed.

    About Company

    Catholic Charities of Buffalo is the most comprehensive human service provider in Western New York, reaching all eight counties with professionally staffed locations. Catholic Charities serves Western New Yorkers without regard to age, race or religious affiliation. Today’s Catholic Charities leads the way for an integrated human service delivery system. In 2007, the agency voluntarily sought and received its first four-year accreditation from the Council on Accreditation, attesting to its adherence to the highest national professional standards and delivery of the best quality services. Catholic Charities offers programs that strive to empower individuals, children and families. Among them are comprehensive counseling services for all ages, basic emergency assistance and referrals, child and adult mental health services, chemical dependency treatment, educational and vocational services, services to the aging, parish outreach and advocacy, marriage counseling, foster care and adoption services, child and adult day care, and a variety of programs that address prevention and treatment of a number of family issues.

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