Reporting Analyst-SR

Preferred Experience Experience with major financial institutions such as Bread Financial, Capital One, JPMorgan Chase, Bank of America, Wells Fargo, Citi, Discover, Synchrony, PNC, Truist, U.S. Bank, or similar. Experience working with Banking or Financial Services platforms (Fiserv, FIS, Jack Henry, Temenos, Finastra, FLEXCUBE, or similar).

Role: Banking Operations Analyst
Duration: 6 Months Contract-to-Hire (C2H)
Location: Remote
 
Must-Have Skills

• 5+ years of experience in Retail Banking Operations or Consumer Banking Operations
• 3+ years of experience in Reporting & Analytics, including SQL/Query Writing
• Hands-on experience with Enterprise Workflow or equivalent workflow/case management tools (Pega, Appian, ServiceNow, IBM BAW, etc.)
• Experience working with Banking or Financial Services platforms (Fiserv, FIS, Jack Henry, Temenos, Finastra, FLEXCUBE, or similar)
• Strong knowledge of consumer deposit operations, bank products, and banking processes
• Advanced Microsoft Excel and reporting skills
• Experience collaborating with Accounting, Risk, Fraud, Compliance, Marketing, and Data Management teams

 
Preferred Experience

• Experience with major financial institutions such as Bread Financial, Capital One, JPMorgan Chase, Bank of America, Wells Fargo, Citi, Discover, Synchrony, PNC, Truist, U.S. Bank, or similar
• Experience automating or improving banking operational workflows
• User Acceptance Testing (UAT)
• Business Process Improvement / Business Change Management

 
Key Responsibilities

• Develop and maintain daily, weekly, and monthly operational reports using SQL and reporting tools.
• Support Retail Banking Deposit Operations by monitoring operational performance and ensuring reporting accuracy.
• Configure, maintain, or enhance enterprise workflow processes used in banking operations.
• Work with banking platforms and financial systems to support consumer deposit products and operational activities.
• Partner with cross-functional teams including Fraud, Risk, Compliance, Accounting, Marketing, and Data Management.
• Identify process improvement opportunities and help automate operational workflows.
• Support UAT and implementation of new operational processes and reporting enhancements.