Job Title: Repair Services Associate I
Job Location: Buffalo Grove, IL
Job Duration: 9 Months on W2
Shift: 1st shift (6:45am- 3:15PM)
Essential Duties and Responsibilities:
" Services customer product, including receiving/shipping, reviewing customer complaints, basic
troubleshooting, mechanical repairs, inspection, basic hand soldering, cleaning, testing, and
final inspections.
" Records work performed in the form of symptom codes and parts replacement reasons
" Develops familiarity with a subset of products, processes, operational metrics and software
tools; learns and follows basic work instructions for functional assignments according to
productivity and quality standards
" Provides input geared towards continuous improvement, work instruction documentation,
and standardization of processes
" Resolves a variety of basic problems of limited complexity under direct supervision and
performs rudimentary analysis involving a limited number of factors
" Learns policies and procedures and applies them to routine activities
Worker will be required to comply with and operate in accordance with all applicable our client policies, as well as the safety guidelines, procedures, and requirements of the assigned warehouse location