| Location | Cincinnati, Ohio |
| Website | https://compass-sp.com |
Location: Eastgate Surgery Center
Address: 4415 Aicholtz Road A, Cincinnati, OH 45245
Eastgate Surgery Center is an ambulatory surgery center located in Cincinnati, Ohio. With four procedure rooms, the center provides high-quality, cost-effective outpatient surgical and procedural care primarily for GI and Endoscopies.
Owned and operated in partnership with BSMH and Gastro Health, Eastgate Surgery Center combines advanced technology with compassionate, patient-centered care in a convenient setting.
Role Summary
The Registration Specialist supports a seamless perioperative experience by coordinating patient registration, and front desk operations. This role serves as a key liaison between patients, physicians, and clinical teams, ensuring accurate scheduling, registration, communication, and administrative support while maintaining a patient-centered, professional environment.
Monday-Friday, Full-time position (30-40 hours/week). Hours between 6:00am- 5:00pm.
What You’ll Do
Register patients accurately, verifying demographics, insurance, prior authorizations and required documentation
Collect copayments and input patient information into scheduling and registration systems
Greet patients and visitors; answer phones and respond to in-person and telephone inquiries
Coordinate front desk and reception area activities to support efficient center operations
Assemble and maintain patient medical records and ensure confidentiality
Communicate professionally with patients, families, physicians, and staff (using translators as needed)
Support quality improvement, safety, and risk management initiatives
Maintain organization and cleanliness of the front desk and nourishment areas
Perform clerical and administrative duties, including supply management and record maintenance
Perform other duties as assigned
What You’ll Bring
High school diploma or GED required; healthcare patient experience preferred
Strong organizational, multitasking, and communication skills
Ability to manage competing priorities in a fast-paced healthcare environment
Proficiency with Microsoft Windows–based systems and scheduling/registration platforms
Physical Requirements
Ability to lift up to 50 pounds
Prolonged standing, walking, sitting, and frequent use of hands and arms
Ability to bend, stoop, kneel, crouch, or balance as needed