Riggs Washington DC sits on the iconic downtown corner of Penn Quarter's 9th and F Street in a historic building once home to Riggs National Bank. Each of the Hotel's 181 guest rooms offers a playful nod to the building's legacy. Riggs is home to the all-occasion European brasserie-inspired restaurant Café Riggs, as well as Silver Lyan - a subterranean bar from the internationally acclaimed Ryan Chetiyawardana, also known as Mr Lyan.
Main Tasks and Responsibilities
Direct and administer all safety and security operations and functions
Create, implements and standardizes the processes, procedures and develops and implements hotel safety and security procedures and programs consistent with DC and hotel standards
Maintain positive working relationships with leadership team, and all departments of the hotel
Ensures that proper supervisory oversight is in place and monitors security activities to provide protection for guests and team members
Create and manages the budget and monitors expenditures and overtime to keep spending with budget targets
Conduct annual security risk assessment for the hotel; identifies and makes recommendation for mitigating risks and vulnerabilities
Conduct monthly audit of security operations (time reporting, reports, and etc.)
Implements systems to address administrative and operational issues
Direct response to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property
Oversee the implementation of safety measures during large events or high-profile guest stays.
Serve as primary liaison with federal, state and local law enforcement
Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner
Oversee the maintenance of security systems, including surveillance cameras, alarm systems, and access controls.
Ensure a secure environment for guests, employees, and visitors.
Collaborate with other hotel departments to enforce safety standards and practices.
Conduct regular safety training sessions and drills for staff, including fire and emergency evacuation procedures.
Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluation and delivering recognition and reward
Perform other duties as assigned
Oversee the administration and accuracy of all required reports and documentation
This position requires the following knowledge, skills and abilities
Fun and welcoming personality is a MUST
Accountable and takes ownership of their behavior
Positive Attitude
Self-Motivated
Enthusiastic
Forward planning and not waiting to be told what to do
Flexible
Leadership with empathy/Emotional Intelligence
To engage the company's values always
To provide a friendly. Courteous and professional service at all times
6 complimentary nights a year at any Lore Group hotel
Lore Group Employee & Immediate Family Rates
Lore Group Friend and Family Rates
50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery
50% discount in Lore Group restaurants and bars
10 Days Vacation - Plus every year an extra day
Company Paid Life Insurance 1.5X annual salary
Employee Assistance Program
Referral Incentive
401K with 5% Match
Training and Development Programs
Additional perks via United Healthcare
Complimentary Employee Meals
Employee Recognition programs
Equal Employment Opportunity
Lore Group does not discriminate against employees or applicants for employment based upon race, color, religion, sex, national origin, age, disability, personal appearance, sexual orientation, gender identity or expression, marital status, family responsibilities, genetic information, matriculation, or political affiliation. We will make any reasonable effort to ensure that all applicants and employees receive equal opportunity in personnel matters, including recruiting, selection, training, placement, promotion, wages and benefits, transfers, terminations, and working conditions.