Regional Director of Operations (Senior Living - Extensive Travel)

About Arvum Senior Living

At Arvum Senior Living, we proudly serve seniors through Assisted Living and Memory Care communities across eight states throughout the Gulf Coast and Midwest regions. Guided by our Pillars of Excellence, Arvum creates purpose-driven communities where residents receive compassionate care and Team Members experience meaningful careers, strong culture, and opportunities for continued growth.

As part of one of the largest senior living organizations in the country, Arvum communities have earned Great Place to Work® certifications from 2022–2026. We are committed to investing in our people through leadership development, training, and career advancement opportunities that empower our Team Members to thrive personally and professionally.

As Regional Director of Operations, you’ll play an essential role in enriching the lives of seniors, creating meaningful connections, and making a difference every single day.

Location: Commutable to the Kansas City, MO/Southern IL area – Remote with extensive travel

Your Role:

As the Regional Director of Operations, you will support, lead, and direct multiple communities to achieve operational and financial success. You’ll be responsible for ensuring resident satisfaction, delivering high-quality care and services, and driving occupancy and revenue growth across your region.

Position Highlights:

Status: Full Time

Schedule: Extensive travel (Kansas City, MO/Southern IL)

Rate of Pay: $165K base + 25% annual performance bonus target

Travel: Extensive regional travel required

What You’ll Do

• Lead operations by directing and coordinating activities in alignment with Seaton Senior Living’s goals, objectives, and policies
• Communicate a clear, resident-focused vision across communities
• Review annual resident satisfaction surveys and implement programs to increase satisfaction
• Manage and hold Executive Directors accountable for achieving community-specific and organizational goals
• Partner with Executive Directors to develop strategies that meet NOI expectations
• Maximize occupancy to achieve or exceed budgeted revenue goals
• Develop and execute occupancy growth plans
• Review monthly financial statements; collaborate with Executive Directors to address deficiencies
• Maintain awareness of competition and industry trends
• Maintain a strong presence in the communities, spending the majority of your time onsite

Supervisory Responsibilities

• Oversee recruitment, hiring, employee relations, and separations of community leaders in accordance with policy
• Provide oversight and accountability for Executive Directors to ensure operational efficiency and financial success
• Delegate authority, responsibility, and accountability appropriately across leadership teams
• Lead the regional team in alignment with Seaton’s mission and values
• Foster teamwork, accountability, and proactive problem-solving
• Promote leadership development, best-practice sharing, and collaboration across communities

Qualifications

• Bachelor’s degree in a related field preferred
• Minimum of five years’ senior living leadership experience, including combined Sales and Operations responsibilities
• Excellent written and verbal communication skills, including strong presentation abilities
• Ability to analyze financial reports, performance metrics, and data to guide decisions
• Proficiency with Microsoft Office (Word, Excel, Windows) and ability to adapt to technology platforms
• Strong leadership and team-building skills; able to inspire and hold others accountable
• Demonstrated judgment, problem-solving, and decision-making skills, with the ability to balance multiple priorities in fast-paced settings
• Positive client service attitude with a commitment to resident satisfaction and organizational values

Why Join Us

Discovery Senior Living Earned Coveted Great Place to Work Certification for 2025-2027!

A large part of what makes Discovery different from other companies in this industry is our willingness to embrace change. At Discovery Senior Living, we are constantly challenging how we are doing things to ensure the lifestyle we are offering our residents is absolutely the greatest value proposition in the marketplace. It’s just as important to us that the environment and culture for our team members are constantly refreshed. In addition, embracing and even encouraging change brings a never-ending supply of new energy to our business and our culture. That energy translates to other far-reaching positive impacts on our residents as well as our team members.

Find out what makes working at Discovery unique in the world of senior living. Discover Your Purpose!

Our Culture & Values

So often, what brings people together is deeply rooted in who we are and what we stand for. And at Discovery Senior Living, we’re unified by certain, core values, which we call our “Pillars of Excellence.” They make up the fabric of our company, and include TEAMWORK, INTEGRITY, PERFORMANCE, ACCOUNTABILITY, COMPASSION, HARD WORK and CREATIVITY.

Individually, they are our virtues, and together, they make up a roadmap which helps us foster innovation and success.

Benefits You’ll Enjoy

For eligible employees, we offer a comprehensive benefits package that includes competitive pay, medical, dental, vision, life, and disability insurance, paid time off and holidays, a 401(k) with employer match, paid training and career growth opportunities, wellness-related benefits, and additional support through our Employee Assistance Program (EAP). 

Equal Opportunity Employer

We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/V

A Note to Applicants

This job description outlines the general nature and level of responsibilities for this role and is not an exhaustive list of all duties. Qualified individuals with disabilities, as defined by the ADA, must be able to perform the essential job functions with or without reasonable accommodation, as determined on a case-by-case basis.

Agency Policy

We do not accept unsolicited resumes from staffing agencies. Please refrain from contacting hiring managers directly.

Employment Scam Warning

We only post jobs on our official careers site and accept applications through that platform. We do not conduct interviews via text or social media or ask for personal or banking information.

Regulatory Compliance & Background Screening

Discovery Senior Living complies with all applicable federal, state, and local employment laws and regulatory requirements governing hiring practices, background screening, and workforce eligibility. Employment may be contingent upon successful completion of state-mandated and/or federally required background screenings, which may include criminal history checks, fingerprint-based screening, Level 2 background screening, registry verification, and other screenings required for healthcare and senior living roles with direct or indirect resident access.

Certain positions may be subject to additional requirements under federal programs, including CMS, Medicare, and Medicaid regulations, as well as state-specific licensing or regulatory agencies. Screening requirements vary by role and jurisdiction, and candidates must meet all applicable standards as a condition of employment. These measures support regulatory compliance and help maintain a safe, secure environment for residents, families, and team members.

Employment in Florida is contingent upon completion of a Level 2 background screening in accordance with Florida AHCA requirements. Applicants will be required to complete fingerprinting and background screening through the AHCA Clearinghouse. For more information, please visit: https://info.flclearinghouse.com.