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Receptionist

Metasys Technologies

  • Philadelphia, PA
  • 2 days ago
  • $17–$18 Per Hour

Highlights

Front Desk & Guest Services Serve as the first point of contact for employees, guests, and visitors. Problem Solving & Decision Making Resolve routine and non-routine work-related issues independently.

Numbers & Facts

LocationPhiladelphia, PA
IndustryComputer/IT Services
Salary$17–$18 Per Hour
Company Size100 to 499 employees
Year Founded2000
Websitehttp://metasysinc.com/

Description

Candidates who receive an offer will be required to successfully complete a background check and drug test as a condition of employment.

Job Title: Receptionist
Job Location: Philadelphia, PA (Onsite)
Job Duration: 1+ Month
Schedule: Monday-Friday, 7:30 AM - 4:30 PM

Job Description:

Key Responsibilities
Front Desk & Guest Services
  • Serve as the first point of contact for employees, guests, and visitors.
  • Welcome visitors with a professional, friendly, and hospitable demeanor.
  • Issue visitor badges and follow all security procedures.
  • Escort visitors to the appropriate location when required.
  • Answer incoming calls professionally and efficiently.
  • Deliver an elevated workplace and hospitality experience for all guests.

Workplace & Office Support
  • Maintain knowledge of the building, workplace amenities, and surrounding area.
  • Coordinate with Facilities Management (FM), AV, Catering, and other support teams.
  • Manage office supply inventories and equipment upkeep.
  • Support meeting coordination and administrative tasks.
  • Create client-facing materials and presentations in accordance with brand guidelines.

Meeting & Event Management
  • Manage meeting room reservations and service requests.
  • Coordinate catering, audiovisual (AV), and related meeting support services.
  • Ensure booking system information is accurate and updated.
  • Organize on-site events, including:
    • Securing event space
    • Room setup and breakdown
    • Coordinating supplies and logistics
  • Assist with presentations and communications to groups of varying sizes.

Catering & Workplace Experience
  • Provide catering menu options and answer related inquiries.
  • Track dietary restrictions and allergen requirements accurately.
  • Monitor workplace experience inboxes and respond to requests within 24 hours.
  • Research client and visitor information and communicate VIP visit details to the team.
  • Share visitor preferences and arrival information to ensure exceptional service.

Customer Service & Problem Resolution
  • Handle employee, guest, and coworker inquiries professionally.
  • Escalate issues appropriately and provide customer-focused solutions.
  • Manage janitorial and maintenance work orders as needed.
  • Coordinate with vendors and service providers to resolve concerns.
  • Anticipate client and guest needs and proactively offer solutions.
  • Take ownership of tasks and follow through until completion.

Executive & Team Support
  • Communicate regularly with:
    • Executive Assistants
    • Key Meeting Bookers
    • COOs
    • Other C-Suite Executives
  • Demonstrate professionalism, discretion, and emotional intelligence in all interactions.

Security & Compliance
  • Follow all site-specific security and emergency procedures.
  • Notify appropriate parties during emergencies or safety incidents.
  • Ensure the safety and security of building occupants and visitors.

Problem Solving & Decision Making
  • Resolve routine and non-routine work-related issues independently.
  • Evaluate available options and determine appropriate solutions.
  • Follow established procedures while maintaining service excellence.
  • Contribute to team success through high-quality service delivery.

Qualifications
Education
  • High School Diploma or GED required.

Experience
  • 0-2 years of related customer service, receptionist, hospitality, or administrative experience.

Skills & Competencies
  • Strong customer service and interpersonal skills.
  • Excellent verbal and written communication abilities.
  • Intermediate problem-solving and decision-making capabilities.
  • Strong organizational and multitasking skills.
  • Detail-oriented with the ability to manage multiple priorities.
  • Proactive mindset with strong ownership and follow-up skills.
  • Ability to communicate complex information clearly and concisely.
  • Advanced proficiency in Microsoft Office Suite:
    • Word
    • Excel
    • Outlook
    • PowerPoint
  • Strong curiosity and willingness to learn workplace operations.

Interview Process
  • 1 Virtual Interview only.

Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.

About Company

With over 15 years of experience, Metasys Technologies (MTI) provides consultants with rewarding career opportunities in a multitude of organizations.

Rated by The Atlanta Business Chronicle as one of the best places to work, MTI provides our consultants with opportunities for growth and recognition. MTI has a nationwide network of clients including Fortune 50 companies and numerous medium to small sized businesses.

We offer opportunities in I.T. Professional Services, Finance & Accounting, and Business Professional Services.

Our tools and consultant care program help you with the interview process and provide you with continuous guidance and insight.

If you are a candidate looking for career growth or change, we can help you find a career that matches your aspirations.

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