Quality & Safety Improvement Consultant IV, Clinical Quality Consulting (PMG)

Quality & Safety Improvement Consultant IV, Clinical Quality Consulting (PMG) at Kaiser Permanente Skip to main content Menu Close Who We Are Mission & History Our Difference Locations Innovation Stories & Resources Life & Culture Accessibility Support Benefits Career Growth Inclusion and Belonging Military Our Community Career Areas Clinical Careers All Clinical Careers Care at Home Mental Health Nursing Careers Nurse Management Careers Pharmacy Careers Rehab Services Early Careers Early Careers Nurse Residency Internships Business Careers All Business Careers Sales & Marketing IT Careers All IT Careers Digital Careers Exec & Leaders Physicians & Dentists Contingent Careers Our Hiring Process Accommodations FAQs Hiring Process Overview Pre-Hire Assessments Searching Jobs & Submitting Interest Talent Network Job SearchJob Search Search by Keyword Search by Location Radius Radius 5 miles 15 miles 25 miles 35 miles 50 miles Search Jobs My Profile Saved Jobs (0) Employee Job Search campaign-Day company_name-Improvement hours_per_week-40 industry-NUE-SCAL-01|NUE|Non-Union-Employee is_manager-SCAL-Jobs job_level-Individual-Contributor job_status-Regular job_type-Standard salary_relocation-Full-time travel-No custom_fields.EEO-Kaiser-Permanente-is-an-equal-opportunity-employer-committed-to-fair,-respectful,-and-inclusive-workplaces.-Applicants-will-be-considered-for-employment-without-regard-to-race,-religion,-sex,-age,-national-origin,-disability,-veteran-status,-or-any-other-protected-characteristic-or-status. For-jobs-where-work-will-be-performed-in-unincorporated-LA-County,-the-employer-provides-the-following-statement-in-accordance-with-the-Los-Angeles-County-Fair-Chance-Ordinance.-Criminal-history-may-have-a-direct,-adverse,-and-negative-relationship-on-the-following-job-duties,-potentially-resulting-in-the-withdrawal-of-the-conditional-offer-of-employment: Consistently-supports-compliance-and-the-Principles-of-Responsibility-(Kaiser-Permanente's-Code-of-Conduct)-by-maintaining-the-privacy-and-confidentiality-of-information,-protecting-the-assets-of-the-organization,-acting-with-ethics-and-integrity,-reporting-non-compliance,-and-adhering-to-applicable-federal,-state,-and-local-laws-and-regulations,-accreditation,-and-licensure-requirements-(where-applicable),-and-Kaiser-Permanente's-policies-and-procedures. Models-and-reinforces-ethical-behavior-in-self-and-others-in-accordance-with-the-Principles-of-Responsibility,-adheres-to-organizational-policies-and-guidelines;-supports-compliance-initiatives;-maintains-confidences;-admits-mistakes;-conducts-business-with-honesty,-shows-consistency-in-words-and-actions;-follows-through-on-commitments. Job-duties-with-at-least-occasional-or-possible-access-to:-(1)-patients,-the-general-public,-or-other-employees;-(2)-confidential-protected-health-information-and-other-confidential-KP-information-(including-employee,-proprietary,-financial-or-trade-secret-information);-(3)-KP-property-and-assets,-for-example,-electronic-assets,-medical-instruments,-or-devices;-(4)-controlled-substances-regulated-by-federal-law-or-potentially-subject-to-diversion. custom_fields.ReqID-1418138 custom_fields.Shift-Day custom_fields.Field1-PMG-Quality-and-Safety custom_fields.Field2-Mon,-Tue,-Wed,-Thu,-Fri custom_fields.Reindex-2 custom_fields.MHSTheme-No custom_fields.PayBasis-Yearly custom_fields.PayRange-$131300---$169840-/-year custom_fields.core_ksa- Knowledge,-Skills-and-Abilities:-(Core) Ambiguity/Uncertainty-Management Attention-to-Detail Business-Knowledge Communication Critical-Thinking Cross-Group-Collaboration Decision-Making Dependability Diversity,-Equity,-and-Inclusion-Support Drives-Results Facilitation-Skills Health-Care-Industry Influencing-Others Integrity Learning-Agility Organizational-Savvy Problem-Solving Short--and-Long-term-Learning-&-Recall Teamwork Topic-Specific-Communication custom_fields.Specialty-Improvement custom_fields.Department-4733-Sunset-Medical-Offices---Utilization-Management---0806 custom_fields.core_ksa_2- Knowledge,-Skills-and-Abilities:-(Core) Ambiguity/Uncertainty-Management Attention-to-Detail Business-Knowledge Communication Critical-Thinking Cross-Group-Collaboration Decision-Making Dependability Diversity,-Equity,-and-Inclusion-Support Drives-Results Facilitation-Skills Health-Care-Industry Influencing-Others Integrity Learning-Agility Organizational-Savvy Problem-Solving Short--and-Long-term-Learning-&-Recall Teamwork Topic-Specific-Communication custom_fields.jobtitleLI-Quality-&-Safety-Improvement-Consultant-IV,-Clinical-Quality-Consulting-(PMG)---1418138 custom_fields.leadership-no custom_fields.CFSalaryLow-131300 custom_fields.HawaiiTheme-PMG-Quality-and-Safety custom_fields.JobSchedule-Full-time custom_fields.PostAddress-California,Los-Angeles,4733-Sunset-Annex custom_fields.ShiftFilter-Day custom_fields.customtheme-PMG-Quality-and-Safety custom_fields.CFSalaryHigh-169840 custom_fields.LocationName-SCAL custom_fields.SchemaHiring-Kaiser-Permanente custom_fields.LocationValue-SCAL custom_fields.employeegroup-NUE-SCAL-01|NUE|Non-Union-Employee custom_fields.WorkerLocation-Flexible custom_fields.employeestatus-Regular custom_fields.functional_ksa- Knowledge,-Skills-and-Abilities:-(Functional) Clinical-Quality-Expertise Agile-Methodologies Applied-Data-Analysis Compliance-Management Development-Planning Health-Care-Compliance Health-Care-Quality-Standards Negotiation Process-Mapping Project-Management Quality-Improvement Risk-Assessment custom_fields.WorkingHoursEnd-04:30-PM custom_fields.JobScheduleField-Full-time custom_fields.functional_ksa_2- Knowledge,-Skills-and-Abilities:-(Functional) Clinical-Quality-Expertise Agile-Methodologies Applied-Data-Analysis Compliance-Management Development-Planning Health-Care-Compliance Health-Care-Quality-Standards Negotiation Process-Mapping Project-Management Quality-Improvement Risk-Assessment custom_fields.WorkingHoursStart-08:00-AM custom_fields.PrefQualification1- Minimum-Qualifications:

• Bachelors-degree-in-Business-Administration,-Health-Care-Administration,-Nursing,-Public-Health,-or-related-field-AND-minimum-four-(4)-years-of-experience-in-quality,-performance-improvement,-customer-service,-or-a-directly-related-field-OR-Minimum-seven-(7)-years-of-experience-in-heath-care-quality-assurance/improvement-or-a-directly-related-field. Minimum-one-(1)-year-of-experience-in-a-leadership-role-with-or-without-direct-reports. Minimum-two-(2)-years-of-experience-with-databases-and-spreadsheets-or-continuous-quality-improvement-(CQI)-tools. Minimum-three-(3)-years-of-experience-in-a-clinical-setting,-health-care-administration,-or-a-directly-related-field. Registered-Nurse-License-(California) Preferred-Qualifications: Health-care-clinical-license-(e.g.,-Registered-Nurse-(RN),-Registered-Pharmacist-(RPh),-Physical-Therapist,-Occupational-Therapist,-Speech-Therapist,-Social-Worker)-in-state-where-care-if-provided. Certified-Professional-in-Healthcare-Quality-(CPHQ). custom_fields.CaliforniaLocations-SCAL custom_fields.LocationDescription-California,Los-Angeles,4733-Sunset-Annex custom_fields.NurseResidencyTheme-PMG-Quality-and-Safety custom_fields.VisionServicesTheme-PMG-Quality-and-Safety custom_fields.ExternalReferenceCode-1418138 custom_fields.InternalReferralTheme-PMG-Quality-and-Safety custom_fields.PhysicianAssistantTheme-PMG-Quality-and-Safety custom_fields.CFIsSignOnBonusAvailable-No custom_fields.FacilityServicesandMaterialsManagementTheme-PMG-Quality-and-Safety Your dedication helps them share the love. Enable extraordinary moments default Quality & Safety Improvement Consultant IV, Clinical Quality Consulting (PMG) Primary Location Los Angeles, California Schedule Full-time Shift Day Salary $131300 - $169840 / year Job Number 1418138 Date Posted 04/23/2026 Submit Interest Save Job Job Summary: In addition to the responsibilities listed above, this position is also responsible for providing consultation and education related to clinical quality and patient safety, risk mitigation, and infection prevention and control; contributing to the evaluation, design, and development of evidence-based guidelines, principles, and/or programs related to area of work as well as facilitating implementation efforts to reduce variation in clinical practice and optimize patient outcomes; assisting with the collection, analysis, report development, and presentation of clinical data for a variety of users including for state, federal, and local agencies; helping to provide education regarding the interpretation of compliance methods when preparing for regulatory reviews, the interpretation of regulatory requirements, and regional project goals; monitoring, reporting, and developing mitigation plans for all occurrences which may lead to medical center liability; supporting the medical centers continuous survey readiness program to maintain compliance with regulatory standards; and serving as a liaison with applicable government agencies, regulatory agencies, and other organizations. Essential Responsibilities: Promotes learning in others by proactively providing and/or developing information, resources, advice, and expertise with coworkers and members; builds relationships with cross-functional/external stakeholders and customers. Listens to, seeks, and addresses performance feedback; proactively provides actionable feedback to others and to managers. Pursues self-development; creates and executes plans to capitalize on strengths and develop weaknesses; leads by influencing others through technical explanations and examples and provides options and recommendations. Adopts new responsibilities; adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work; champions change and helps others adapt to new tasks and processes. Facilitates team collaboration to support a business outcome. Completes work assignments autonomously and supports business-specific projects by applying expertise in subject area and business knowledge to generate creative solutions; encourages team members to adapt to and follow all procedures and policies. Collaborates cross-functionally and/or externally to achieve effective business decisions; provides recommendations and solves complex problems; escalates high-priority issues or risks, as appropriate; monitors progress and results. Supports the development of work plans to meet business priorities and deadlines; identifies resources to accomplish priorities and deadlines. Identifies, speaks up, and capitalizes on improvement opportunities across teams; uses influence to guide others and engages stakeholders to achieve appropriate solutions. Conducts data extraction, analyses, and presentations to support quality improvement efforts by: conducting statistical analysis to determine the reliability and confidence intervals for quality improvement evaluations and special projects; creating charts, graphs, and narrative summaries of improvements utilizing multiple data reporting systems; presenting quality improvement metric reports at the individual and team level to demonstrate improvements and effectiveness of quality improvement programs into specified formats; and documenting and analyzing trends, potential errors, and other analysis and reporting finds to the supervisors. Develops and utilizes quality improvement performance metrics by: developing performance metrics, standards, and methods to establish improvement success; collaborating with multiple stakeholders, often with competing/conflicting objectives, to ensure development of cohesive and reachable metrics are practical and approved for assigned departments; and facilitating the collection of metric data from workflows and projects by utilizing sound methodology. Facilitates the development of quality improvement initiatives by: implementing methods and tools to develop stakeholders capabilities for process improvements; integrating the use of data-driven improvement principles, tools, and problem-solving methods, including Lean/Six-Sigma concepts and techniques using quality improvement metrics; and developing and updating milestones, detailed workplans, and documentation practices in order to create a clear, logical, and realistic plan. Serves as the subject matter expert for quality improvement processes and regulations within assigned departments by: learning current internal policies and external regulations; participating on projects to propose a course of action on the enforcement, development of policies or procedures of regulations and auditing processes; fostering collaborative, results oriented partnerships to ensure compliance with regulations and improve patient safety, maintain the KP safety culture, reporting accuracy, and health outcomes; delivering educational programs to raise awareness for regulation requirement, internal concerns, and system/database usage; and anticipating issues, weighing practical considerations in addressing issues and seeking input from engagement manager/sponsor to resolve. Delivers stakeholder development and quality performance review efforts by: conducting utilization and performance reviews utilizing multidisciplinary criteria and guidelines and taking a systematic approach to quality improvement; identifying performance areas of improvement for stakeholders and providing feedback and coaching as needed; and delivering and assisting in the development of training and educational programs related to process improvement for quality improvement programs for stakeholders at the team level. Knowledge, Skills and Abilities: (Core) Ambiguity/Uncertainty Management Attention to Detail Business Knowledge Communication Critical Thinking Cross-Group Collaboration Decision Making Dependability Diversity, Equity, and Inclusion Support Drives Results Facilitation Skills Health Care Industry Influencing Others Integrity Learning Agility Organizational Savvy Problem Solving Short- and Long-term Learning & Recall Teamwork Topic-Specific Communication Knowledge, Skills and Abilities: (Functional) Clinical Quality Expertise Agile Methodologies Applied Data Analysis Compliance Management Development Planning Health Care Compliance Health Care Quality Standards Negotiation Process Mapping Project Management Quality Improvement Risk Assessment Minimum Qualifications: Bachelors degree in Business Administration, Health Care Administration, Nursing, Public Health, or related field AND minimum four (4) years of experience in quality, performance improvement, customer service, or a directly related field OR Minimum seven (7) years of experience in heath care quality assurance/improvement or a directly related field. Minimum one (1) year of experience in a leadership role with or without direct reports. Minimum two (2) years of experience with databases and spreadsheets or continuous quality improvement (CQI) tools. Minimum three (3) years of experience in a clinical setting, health care administration, or a directly related field. Registered Nurse License (California) Preferred Qualifications: Health care clinical license (e.g., Registered Nurse (RN), Registered Pharmacist (RPh), Physical Therapist, Occupational Therapist, Speech Therapist, Social Worker) in state where care if provided. Certified Professional in Healthcare Quality (CPHQ). Primary Location: California,Los Angeles,4733 Sunset Annex Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 08:00 AM Working Hours End: 04:30 PM Job Schedule: Full-time Job Type: Standard Worker Location: Flexible Employee Status: Regular Employee Group/Union Affiliation: NUE-SCAL-01|NUE|Non Union Employee Job Level: Individual Contributor Department: 4733 Sunset Medical Offices - Utilization Management - 0806 Pay Range: $131300 - $169840 / year Kaiser Permanente is committed to pay equity and transparency. The posted pay range is based on possible base salaries for the role and does not include the value of our total rewards package. Actual pay determined at offer will be based on years of relevant work experience, education, certifications, skills and geographic location along with a review of current employees in similar roles to ensure that pay equity is achieved and maintained across Kaiser Permanente. Travel: No Flexible: Work location is on-site at a KP location, with the flexibility to work from home. Worker location must align with Kaiser Permanente's Authorized States policy. Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status. For jobs where work will be performed in unincorporated LA County, the employer provides the following statement in accordance with the Los Angeles County Fair Chance Ordinance. Criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: Consistently supports compliance and the Principles of Responsibility (Kaiser Permanente's Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state, and local laws and regulations, accreditation, and licensure requirements (where applicable), and Kaiser Permanente's policies and procedures. Models and reinforces ethical behavior in self and others in accordance with the Principles of Responsibility, adheres to organizational policies and guidelines; supports compliance initiatives; maintains confidences; admits mistakes; conducts business with honesty, shows consistency in words and actions; follows through on commitments. Job duties with at least occasional or possible access to: (1) patients, the general public, or other employees; (2) confidential protected health information and other confidential KP information (including employee, proprietary, financial or trade secret information); (3) KP property and assets, for example, electronic assets, medical instruments, or devices; (4) controlled substances regulated by federal law or potentially subject to diversion. Submit Interest Save Job Expected Employee Conduct > Share This Job Facebook X LinkedIn Email Navigating the Hiring Process We're here to support you! Having trouble with your account or have questions on the hiring process? Please visit the FAQ page on our website for assistance. Need help with your computer and browser settings? Please visit the Technical Information page for assistance or reach out to the web manager at kp-hires@kp.org. Do you need a reasonable accommodation due to a disability? 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