Salary Status: DOE FLSA: Exempt Employment Type: Full-Time Location: Greer, SC Reports to: Plant Manager Job Overview: The Quality/Continuous Improvement Manager is responsible for maintaining and improving the plant-wide quality system that focuses on customer satisfaction, defect prevention, improved defect detection, and continuous improvement utilizing Six Sigma techniques. This is a hands-on manufacturing focused position requiring 50%+ of the work requirements being executed in service to shop-floor improvements.
Essential Responsibilities: - Acts as the SQF Practitioner and champions SQF programs, including HACCP, certification audits, training, and food safety/food defense maintenance within the Plant.
- Manages the Material Review Board, internal/external audits, CAPA, document control, and record review.
- Oversees and manages a staff of Quality Leads/Technicians
- Leads the quality assurance systems plant-wide to achieve zero defects through hands-on training, strong work ethic, and leadership by example.
- Leads the Continuous Improvement systems plant-wide to achieve a results focused plant culture, where all team members support right the first time and other business metrics as determined by the strategy.
- Develops and optimizes robust quality systems and processes, including recommending and implementing new quality tools and technology
- Identifies and resolves systemic quality problems at plant level through a reduction in variation in processes and components (i.e., SPC, SQC, Pareto charts, GEMBA walks, Gage R&R, Guidewheel, etc.)
- Ensures thorough and in-depth root cause investigations are conducted and robust and effective corrective actions are identified and implemented to address critical or repetitive quality defects
- Maintains and enhances plant level quality performance metrics.
- Participates in Quality Forum meetings with other plant department managers and VPET quality managers.
- Improves profitability through reduced internal scrap and customer returns
- Successfully interfaces with key customers and prospects to improve quality and win new business.
- Effectively works with Engineering Managers and Food/Safety Coordinator position.
- Perform Food Safety/Food Defense duties.
- Perform other related duties as assigned.
Minimum Requirements: - A minimum of 10 years’ experience supervising a Quality Department preferred. Must also be able to deal effectively and professionally with team members
- Experience with team-based troubleshooting of injection and blow molding processes
- Strong statistical background (including the use of Excel, Minitab, etc.), SPC/SQC and various quality based statistical tools
- Able to effectively lead a cross-function/departmental internal team
- Ability to train and coach others in field of expertise and quality systems
- Excellent external/internal customer and presentation skills to all levels of customer’s organizations
- Strong multiple project management skills
- Able to thrive in a fast-paced environment characterized by high growth.
Education and/or Experience: - Bachelor’s Degree (preferably in a technical discipline) or equivalent related work experience required
- Minimum of 10 years’ quality assurance or quality engineering supervisory experience in a fast paced manufacturing environment
- Plastic injection and blow molding experience desirable, preferably in a multi-plant environment
- ASQ Certified Quality Engineer, Quality Auditor, Quality Manager and/or Six Sigma green/black belt certification is desirable
- Excellent negotiation, presentation, meeting facilitation, and organizational skills
- Strong customer relationship building skills
- Strong “hands-on” analytical problem solving abilities
- Excellent written and oral communication skills
Competitive Benefits: - Medical (HMO), dental and vision insurance premium.
- 401k plan, Employer contributes 3%, up to 4%.
- Company offers vacation and sick pay.
- Holiday Pay: Eight (8) paid holidays per year.
- Basic Life Insurance Paid (25K policy).
We are an Equal Opportunity/ Affirmative Action Employer and do not discriminate against applicants due to veteran status, disability, race, gender, gender identity, sexual orientation or other protected characteristics.
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