Public Safety Systems Specialist

Public Safety Systems Specialist

Salary

$57,241.60 - $68,681.60 Annually

Location

Police Department 705 Leander Dr, Leander, TX

Job Type

Full time

Job Number

PS.10/2026

Department

Police Department

Division

Police Support Services

Opening Date

10/01/2026

Closing Date

11/2/2026 7:00 AM Central

• Description
• Benefits
• Questions

Performs complex technical and analytical work supporting public safety software, data systems, reporting, and technology operations. Serves as the primary administrator for routine operation of assigned police department systems, including user management, configuration, testing, troubleshooting, data exchange, reporting support, and system documentation. Works under general direction with considerable latitude for initiative and independent judgment.

Required Additional Documents

Applicants will need to download the below required documents (Hiring Process Letter and Background Waiver) to be submitted with the online application: Applications without these documents will be considered incomplete and may result in disqualification.

• Hiring Process Letter
• Background Waiver

Those forms will need to be completed, signed and notarized (where applicable), and then uploaded/attached with the application. Please do not submit other documents (including resumes, cover letters, transcripts, DD214s, etc). To submit the forms after your application has been submitted, send forms to this email address lpdrecruiter@leandertx.gov. All forms need to be completed and submitted prior to the closing date.

Once you have submitted all required forms, you will be sent an invitation link to create an account with Guardian Alliance; Complete the online personal history statement via the Guardian Alliance platform. You cannot proceed in the process without completing and submitting your personal history statement. A preliminary basic background check will be conducted and you will be notified if selected to continue in the process.

Essential Duties & Required Qualifications

Duties and Responsibilities

• Administers assigned police department software and public safety systems, including RMS, Standards, Guardian Tracking, electronic warning and citation systems, PowerDMS, and other assigned platforms.
• Performs routine user administration, permissions management, account setup and removal, pick list maintenance, configuration changes, and other approved system administration tasks.
• Performs daily system support and troubleshooting. Receives and documents user issues, identifies likely causes, resolves problems within assigned authority, coordinates with City Information Technology when appropriate, and escalates significant or recurring issues to the manager or vendor.
• Coordinates monthly and periodic software release activities for assigned systems, including review of release information, testing, documentation of impacts, communication with users, and implementation of approved changes.
• Supports implementation of new software, integrations, modules, workflows, and technology projects. Performs testing, documents results, assists with user acceptance, and helps prepare systems for production use.
• Collects, validates, extracts, and organizes data from department systems for recurring reports, management requests, accreditation needs, grant applications, audits, strategic planning, and analysis projects.
• Creates and maintains recurring reports, queries, dashboards, maps, charts, and data products using Power BI, Crystal Reports, ArcGIS, or similar tools as assigned.
• Maintains system documentation, technical procedures, configuration records, user guides, testing records, vendor support information, and continuity materials for assigned systems.
• Assists with policy administration by maintaining approved policy documents inclusive of CALEA Standards in the department policy management system, routing drafts and revisions through established workflows, tracking acknowledgments, and publishing approved changes. Provides technical or system related information for policy drafts when requested.
• Supports grant development by gathering technical specifications, system information, quotes, data, performance measures, and other supporting material requested by the manager for grant applications and required reporting.
• Researches software features, system options, vendor solutions, and technical alternatives and provides findings and recommendations to the manager.
• Assists with department audits, accreditation analysis, administrative reviews, and the release of training on PowerDMS, and operational reviews by producing requested system records, reports, access information, and supporting data.
• Provides user support and training for assigned systems and develops practical instructions that help employees use public safety technology accurately and efficiently.
• Performs other duties as assigned.

Required Education and Experience

• Associate's degree or equivalent from an accredited college or university in a Technology, Criminal Justice, Business, or related field and a minimum of one-year related work experience supporting software systems, databases, reporting, public safety technology, or a related function.

OR

• High school diploma and a minimum of three years related work experience supporting software systems, databases, reporting, public safety technology, or a related function.

Required Certificates and Licenses

• Valid driver's license Texas or any other US State

Preferred Education and Experience

• Bachelor's degree or equivalent from an accredited college or university.
• Two or more years related work experience with public safety systems, software administration, data reporting, or technology support.
• Experience working for a governmental entity such as a city, county, or state agency.
• Work experience with Power BI, Crystal Reports, SQL based query tools, or similar reporting and visualization tools.
• Work experience using ArcGIS or similar mapping software.

Knowledge, Skills & Abilities

Knowledge, Skills, and Abilities

• Knowledge of police administration, organization, records, and public safety technology workflows.
• Knowledge of City and departmental policies and procedures.
• Knowledge of applicable criminal laws, city ordinances, administrative requirements, and security requirements relevant to assigned systems and data.
• Knowledge of police data needs, records workflows, prosecutor reporting needs, and state and federal crime data reporting requirements.
• Knowledge of databases, data collection, validation, reporting, system interfaces, user permissions, and basic data governance principles.
• Ability to maintain advanced operational knowledge of assigned public safety software and perform system administration, testing, troubleshooting, reporting, and documentation tasks.
• Ability to troubleshoot software and reporting problems, identify root causes, document issues, and develop effective solutions within established law, policy, security requirements, and assigned authority.
• Skill in the use of public safety technology, software, specialized equipment, and reporting tools.
• Ability to follow security, access control, confidentiality, and data protection procedures and identify issues requiring escalation.
• Skill in using resources effectively, managing competing tasks, documenting work, and identifying ways to improve service and system reliability
• Ability to work effectively as part of a team, accept direction, coordinate with users and technical personnel, and independently complete assigned responsibilities
• Ability to communicate effectively with employees, technical staff, vendors, and other stakeholders in written, verbal, and visual formats.

Physical Demands & Additional Information

Physical Demands

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified in this position.

Job offer and continuation of employment with the City of Leander is contingent upon:

• Proof of education, certification(s) and experience as listed on the employment application based on the job posting requirements.
• Satisfactory results from a pre-employment criminal history background and driving record check.
• Legal authorization to work in the United States without sponsorship. *
• Compliance with the Selective Service Registration for male US citizens and immigrants, who are ages 18-25.
• The City of Leander participates in E-Verify! Information from each new employee's Form I-9 will be provided to the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) to confirm work authorization.

The City of Leander is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability or genetic information in employment.

Applicants should communicate requests for disability-related accommodations during the application process to our Human Resources Department at hr@leandertx.gov or 512-528-2708. Deaf and hard of hearing applicants may contact our office via Relay Texas at 7-1-1 or 1-800-735- 2989 (TTY/TDD).

For detailed information regarding our benefits package including our Benefits Guide, please visit this link: City of Leander 2026 Benefit Booklet

01

Do you have a high school diploma AND at least three years of related work experience supporting software systems, databases, reporting, public safety technology, or a related function?

• Yes
• No

02

Do you have an associate's degree (or equivalent) in Technology, Criminal Justice, Business, or a related field AND at least one year of related work experience supporting software systems, databases, reporting, public safety technology, or a related function?

• Yes
• No

03

Do you currently have any outstanding warrants?

• Yes
• No

04

Within the past 5 years, have you used any drug, narcotic, or controlled substance, excluding marijuana, except under the care of a physician?

• Yes
• No

05

Have you ever been convicted of, pled guilty or no contest (nolo contendere) to, or received court ordered community service, probation, or deferred adjudication for a Class A misdemeanor or any felony in any state or while serving in the military?

• Yes
• No

06

Have you used marijuana for any purpose, other than under the care of a physician, within the past 3 years, including in states or jurisdictions where such use is legal?

• Yes
• No

07

Have you ever been convicted of, pled guilty or no contest (nolo contendere) to, or received community service, probation, or deferred adjudication for an offense involving family violence in any state or while serving in the military?

• Yes
• No

08

Have you ever participated in the unlawful delivery, distribution, or furnishing of any controlled substance to another person in exchange for payment or any form of benefit?

• Yes
• No

09

Within the past 10 years, have you been convicted of, pled guilty or no contest (nolo contendere) to, or received community service, probation, or deferred adjudication for a Class B misdemeanor in any state or while serving in the military?

• Yes
• No

10

Within the past 10 years, have you purchased any controlled substance that was not prescribed to you?

• Yes
• No

11

Do you possess a valid and current Drivers License?

• Yes
• No

12

In the last 3 years have you had more than 5 moving violations, been involved in more than 5 preventable collisions, or a combination of both?

• Yes
• No

13

In the last 5 years have you been convicted of reckless driving?

• Yes
• No

14

Within the past 3 years has your drivers license been suspended?

• Yes
• No

15

Have you filed for bankruptcy within the past 10 years?

• Yes
• No

16

Are you currently involved in any ongoing civil or criminal lawsuits?

• Yes
• No

17

Do you acknowledge that all additional documents referenced in the job posting must be submitted digitally, in PDF format, signed and notarized, prior to the application closing date?

• Yes
• No

18

Have you read the entire job description? By selecting YES, you acknowledge that all answers provided are final and cannot be changed after submission.

• Yes
• No

Required Question

Employer City of Leander

Department Police Department Address 705 Leander Dr

Leander, Texas, 78641

Phone (512) 528-2800

Website https://www.leandertx.gov/police/page/recruiting-employment