Peak Living is seeking a qualified Community Manager, with tax credit experience, to join our team!
At Peak Living, our employees love where they work! We are a fast-growing property management company with communities across the United States. We believe successful growth is best achieved by developing high quality teams and empowering them in their roles.
Baywood is a quaint 77 unit, independent senior (62+) affordable community in the Piedmont Avenue District in Oakland.
Overview
Under the direction of the Regional Manager, the Community Manager supports and assists in all aspects of community operations.
Responsibilities
- The Community Manager supervises all community associates.
- Ensures that the property follows all tax credit requirements.
- The Community Manager supports and participates in fulfilling the customer service and leasing standards.
- Responds to resident requests promptly and courteously and provides solutions to resolves resident issues.
- Direct all marketing efforts.
- Assist in preparing all paperwork specific to new and renewal lease agreements.
- Determine lease renewal rates and assist in delivery of renewal letters to secure renewals.
- Recommend rental rate adjustments or concessions to the Regional Manager necessary to increase rental activity.
- Review resident files and accounting records to determine unpaid and/or late fees owed, communicate with residents regarding outstanding balances, implement procedures for collecting on delinquencies, and enforce the lease to maximize revenue.
- Reporting responsibilities include preparation of weekly and monthly reports, 3-day demands, delinquency report updates, other income, and utility tracking spreadsheets, move-in/move-out inspections, invoices, final security deposit disposition reports and any other reports requested by the Regional Manager.
- Direct the organization of community resident activities, preparing newsletters and maintaining resident loyalty and retention programs.
- Identify areas for improvement and improve the efficiency, productivity, and profitability of the community.
- Research and shop the competition a minimum of one time per quarter to ensure that rental rates, concessions, security deposits etc. align with market conditions.
- Collect, post, and deposit rents/security deposits and other community income daily.
- Lead the maintenance and management of budgeted occupancy, collections, and expenses.
Qualifications
- A minimum of three (3) years' experience as an onsite Community Manager or Assistant Community Manager in multi-family housing, hospitality, or similar industry.
- A high school diploma or equivalent is required.
- College education, CAM or ARM certification preferred.
- Housing Credit Certified Professional (HCCP) designation preferred (for LIHTC)
- Certified Occupancy Specialist (COS) designation preferred (for Section 8)
- 1 year of experience in LIHTC communities.
- Valid driver's license.
Why Join Peak Living
- 3 Weeks of Paid Time Off (PTO)
- 10 Paid Holidays + 3 Floating Holidays
- Medical, Dental, and Vision Plans
- 401k matching
- Employee Referral Bonus Program
- Employee Assistance Program
- Employee Appreciation Events