Project Manager Sr.

Key Responsibilities Support end-to-end business processes, including strategy, design, performance management, controls, risks, dependencies, and continuous improvement to achieve business and customer outcomes. Required Qualifications 6+ years of experience in business process management, process engineering, process optimization, program management, project management, consulting, operational excellence, or related disciplines.

Senior Project Manager - Business Process Management

Required Qualifications

• 6+ years of experience in business process management, process engineering, process optimization, program management, project management, consulting, operational excellence, or related disciplines
• Knowledge of Property & Casualty (P&C) insurance operations, workflows, and associated business processes
• Experience developing business cases, requirements, implementation plans, and benefits realization frameworks
• Bachelor's degree required; OR four additional years of relevant education and/or experience may be substituted in lieu of a degree

Preferred Qualifications

• Experience with process mapping, process improvement, and risk and control identification and assessment
• Comprehensive understanding and application of project management methodologies
• Strong analytical and problem-solving skills, including root cause analysis and data-driven decision making
• Experience leveraging data and analytics tools to monitor performance and drive business outcomes
• Experience with Lean, Six Sigma, Business Process Management (BPM), or related continuous improvement methodologies
• US military experience gained through military service or gained as a military spouse/domestic partner

Key Responsibilities

• Support end-to-end business processes, including strategy, design, performance management, controls, risks, dependencies, and continuous improvement to achieve business and customer outcomes
• Lead the planning, execution, and delivery of initiatives that enhance capabilities, improve operational performance, and support association objectives
• Partner with business, technology, risk, compliance, and operational stakeholders to define requirements, align priorities, resolve issues, and deliver sustainable solutions
• Establish and monitor process performance through data, analytics, controls, key performance indicators, and governance frameworks
• Identify, assess, and mitigate operational, regulatory, compliance, and delivery risks
• Drive organizational change, stakeholder engagement, and communication strategies that support adoption and realization of business value
• Develop business cases, implementation plans, and benefits realization frameworks
• Manage cross-functional initiatives focused on business transformation and operational excellence