Project Manager (Non-IT)

Summary:

• Location: Washington, DC
• Duration: 3 Months

Responsibilities:

• Review, schedule, assign, and traffic creative and paid advertising requests, ensuring timely delivery with required content and assets.
• Collaborate with the internal Creative Services team to manage design resources and assignments for various projects.
• Serve as the first point of contact for creative and media requests supporting national programs, campaigns, events, and local initiatives managed by company state offices.
• Assess projects to ensure requests are complete, timelines are appropriate, and additional consultation is provided if necessary.
• Troubleshoot to secure additional information, provide recommendations, refer to colleagues for expertise, and negotiate timelines.
• Partner with the Creative Services team to determine project complexity and schedule assignments according to resource availability.
• Review paid advertising and sponsorship requests to confirm information completeness before media processing.
• Track project flow to ensure timely completion and provide superior customer support.
• Identify opportunities for process improvements to streamline project workflows.
• Traffic final artwork to media outlets, confirming assets meet final delivery specifications.

Requirements:

• Bachelor’s Degree with a minimum of 3 years of experience in a studio, agency, or in-house department supporting high-volume creative development.
• Knowledge of creative production, design complexity, and resource management experience.
• Experience using workflow tools and troubleshooting system questions/problems.
• Ability to manage multiple projects simultaneously and prioritize work for on-time delivery.
• Strong project/time management skills with the ability to work in a fast-paced environment.
• Independent judgment to analyze problems, assess solutions, and make decisions to keep projects moving.
• Outstanding verbal and written communication skills with a strong client service orientation.
• Proficient in Word and Excel, with the ability to quickly learn internal processing/tracking systems.
• Excellent interpersonal and diplomatic skills for collaborative work across multiple teams and personalities.
• Superior organizational skills and attention to detail.