Project Manager

Program Manager, EPMO Demand Management
Los Angeles, CA
6 months

Pay Rate: $82.00 - $87.00/Hour

Summary:

• Key leader responsible for managing all new project requests containing technology.
• Evaluates and prioritizes projects before they consume funds or resource capacity.

Responsibilities:

• Partner closely with executive leadership, clinicians, and cross-functional teams to evaluate technology opportunities across the enterprise.
• Serve as the central point of contact for new project submissions, requests, and ideas.
• Review incoming requests to ensure business needs, value proposition, cost estimates, impacts, and risk levels are fully documented.
• Formulate and define systems scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements.
• Facilitate priority scoring with the appropriate EPMO governance committee using models based on strategic alignment, impact, and urgency.
• Coordinate request reviews by governance committees to approve, defer, or reject the project.
• Maintain visibility across the demand lifecycle using ServiceNow.
• Directly manage projects, including closely and effectively managing project scope, schedule, budget, and benefit.

Requirements:

• Minimum 10 years of healthcare IT project management experience.
• Solid project management background in a hospital or health system IT environment.
• Demonstrated experience with multiple projects leading business process documentation and business process re-design across multiple functional areas.
• Experience with budgeting, including general accounting knowledge of Capital versus Operating expenses.
• Adept in project financial management and strong working knowledge of accounting principles (e.g., ROI analysis).
• Experience developing business cases.
• Experience with requirements definition and validation.
• Management of RAID logs, including bringing issues and other escalations to agreeable resolutions for all stakeholders.
• Proven record of delivering projects on time and within budget and scope.
• Ability to execute in a remote workforce environment; develop relationships and achieve desired outcomes with a remote workforce.
• PMP preferred, but extensive relevant experience will be accepted in lieu of PMP.

Preferred Skills:

• Senior-level program management experience with business-critical strategic projects from the conceptual phase through solution implementation and project close.
• Ability to work independently and demonstrate leadership in various situations.
• Apply PM best practices and rigor across all project deliverables and with the business units while promoting the EMPO standards for project management.
• Translate strategies into specific goals, tactics, action plans, and deliverables.
• Provide leadership in the requirements gathering process (both business requirements and technical requirements).
• Facilitate the technical design and build process with multiple partners, while ensuring business outcomes of the project are met.
• Facilitate collaboration between the project sponsor, the project team members, business, and clinical stakeholders.
• Responsible for driving project day-to-day operation activities along with project status reporting.
• Proactively identify, manage, and address change management.
• Ensure proper testing and acceptance of any solution with internal, business, and/or clinical partners, as appropriate.
• Lead the business in Operational Readiness, including transition plans, productivity dips due to transformations, standard operating procedures, workarounds, downtime procedures, etc.
• Develop and execute enterprise-level communication plans.
• Deliver on strategic alignment of projects to achieve overarching business objectives for the enterprise.