Project Manager (IN-DCS-PM Intermediate)

Job Title: IN-DCS-PM Intermediate (814442)
Location: Indianapolis, IN (500 North Meridian Street, Indianapolis, IN 46204)
Work Mode: Hybrid (3 Days Onsite / 2 Days Remote)

Essential Duties / Responsibilities

• Manage medium to large projects.
• Establish and maintain positive working relationships with CSB-IT staff, other county/agency staff, and/or contracted resources.
• Create, review, and maintain:
  • Project management plans
  • Project schedules
  • Meeting agendas and minutes
  • Risk/Issue logs
  • Lessons learned
• Manage projects according to approved Governance policies and procedures.
• Utilize the Atlassian tool suite to track milestones, tasks, and deliverables against the baseline, taking action to address variances and reporting corrective actions to the PMO Manager.
• Schedule, prepare for, and facilitate project meetings.
• Communicate project status to stakeholders and escalate/address issues in a timely manner.
• Adhere to policies and standard operating procedures (SOPs).
• Maintain project artifacts according to the CSB document management strategy.
• Support a team atmosphere to promote team productivity.
• Support project portfolio maintenance as needed.
• Update Governance manual policies and procedures as assigned.
• Work with the PMO Manager to establish performance expectations.
• Perform related duties as assigned.

Job Requirements

• 5+ years of project management experience.
• 2+ years of experience managing large, complex, multi-year projects.
• Advanced knowledge and experience with Microsoft products:
  • Outlook
  • SharePoint
  • Word
  • Excel
  • Project
  • Visio
• Intermediate knowledge of Atlassian Tool Suite.
• Intermediate knowledge of Salesforce technology.
• Thorough knowledge and experience of PMBOK project management practices, including:
  • Cost management
  • Benefit analysis
  • Risk management
  • Resource management
  • Change control
• Thorough knowledge and experience of Agile Project Management and IT governance methodologies, tools, and approaches to successful project implementations.
• Ability to lead, motivate, encourage, and influence others to perform.
• Ability to analyze, produce solutions, and solve project issues.
• Ability to build and maintain relationships across business groups.
• Ability to communicate effectively both orally and in writing.
• Business knowledge of IV-D and Child Support Enforcement preferred.
• Experience in State Government preferred.
• PMP preferred.
• Agile Certifications preferred.
• Scrum Master Certification preferred.

Supervisory Responsibilities / Direct Reports

• Reports to the Director of IT PMO.
• The employee will receive guidance from senior-level Business and Technical Manager(s).
• May provide guidance and assistance to lower-level Project Manager(s).

Difficulty of Work

• Employee uses considerable judgment in selecting the most pertinent guidelines to follow.
• Work is broad in scope and requires in-depth analysis of multiple variables to fit various circumstances of a medium to complex enterprise-wide system.

Responsibility

• Employee works closely with higher-level staff and/or management to outline general objectives and boundaries.
• Unusual problems or deviations from guidelines or practice are discussed with the manager at the employee's discretion.
• Work is reviewed for attainment of objectives and compliance with policy and practice.

Personal Work Relationships

Works with:

• Agency Executive Management
• Information Technology Management
• Division Management
• Systems Users
• Agency Personnel
• Consultants
• Vendors
• Contract Staff
• Representatives from other Agencies
• IOT
• Any other individual or group involved with the project

The Project Manager is responsible for monitoring project progress and communicating that progress to management. The Project Manager consults and is involved in cooperative and non-cooperative problem solving with the project team and other individuals impacted by the automation project.

Skill Matrix