Overview: Sterling Engineering is partnering with an architectural cable and wire manufacturer to hire a Project Coordinator. This role blends direct customer outreach with heavy, detail-driven data entry into the client's CRM, HubSpot, which is launching company-wide next month. The ideal candidate brings prior CRM experience, advanced organizational skills, and the ability to juggle outreach, project coordination, and light estimating work in a fast-paced environment.
Location: Addison, IL 60101
Hire Type: Direct Hire
Compensation: $65,000 – $80,000 annually, commensurate with experience
Benefits: Health, dental, and vision insurance; 401(k) plan with company match; paid vacation and holidays
What You’ll Do:
- Communicate with prospective and existing customers by phone, email, and social platforms
- Follow up on leads, quotes, inquiries, and proposals
- Create basic estimates and assist with light sales support
- Enter and maintain detailed customer and project information in HubSpot CRM
- Track project timelines, deliverables, and deadlines
- Participate in weekly project follow-up meetings
- Coordinate with internal teams on product availability and delivery timing
- Organize customer files, communications, and quotes
- Help troubleshoot customer or project issues during the sales process
- Manage incoming calls and route inquiries to the appropriate team members
What They’re Looking For:
- At least 2 years of experience in customer service, sales coordination, project coordination, or project management
- Previous CRM experience is required; HubSpot or Salesforce experience is a plus
- Strong organization and attention to detail, especially with high-volume data entry
- Strong communication skills and comfort speaking with customers
- Ability to manage multiple priorities in a fast-paced environment
- Microsoft Office proficiency
- Experience in manufacturing, construction, architecture, or a related industry is a plus
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Qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information.