Project Analyst (UPMC Presbyterian Parking Department

Purpose:

The Project Analyst is responsible for complex analysis of data and information sets for provider and company-wide initiatives. The Project Analyst is responsible for overseeing multiple projects at any given time. Must use knowledge and understanding of UPMC internal processes and information systems to recommend and implement with project plan. This position also is responsible for reporting results to Management as needed. This position will be 8:00 am - 4:30 pm.

Responsibilities:

• Assist Management in defining and documenting tasks and duties within department.
• Identifies trends and process improvement opportunities across departments within operations.
• Process report requests as needed by Manager and Directors.
• Monitors operating performance against regional and national benchmarks.
• Perform complex project and data analysis as needed by Management.
• Develops cross-functional, change management and implementation strategies, ensuring that all of the participating parties have committed to effective implementation of the processes and procedures.
• Assist with achieving Operations division strategic goals as well as organizational goals
• Recommend and implement process improvement initiatives within the department as well as implementing process improvement initiatives based on management decision.
• Provide concise and timely status reporting as required
• Develop and maintain detailed project plans, this includes utilizing standard project documentation and methodology and project tracking and reporting procedures.
• Works with other managers to achieve efficiencies across integration of projects.
• Assists team members in resolving project problems, escalates issues when necessary, and facilities decision-making.
• Develops and implements key metrics to measure and report on progress of initiatives.
• Performs cost/benefit analysis
• Assures quality of information through business case and application level testing; validates test results to initial business needs.

Education & Experience:

• Bachelor's degree with a minimum of 2 years of relevant experience, or
• High School diploma with a minimum of 5 years of relevant experience
• Prior experience as a Project Coordinator strongly preferred
• Minimum of 4 years of operations experience preferred
• Experience in healthcare insurance or the healthcare industry is a plus

Technical Skills:

• Advanced proficiency in spreadsheet and database software
• Strong computer skills, including:
• Microsoft Excel
• Microsoft Access
• Microsoft Project
• Other relevant software applications

Core Competencies:

• Strong project management knowledge with the ability to manage multiple, complex, large-scale projects simultaneously
• Excellent organizational and time management skills with a strong focus on meeting deadlines
• Proven planning and coordination abilities for large initiatives and projects
• Strong analytical and problem-solving skills
• Excellent communication skills (both written and verbal
• Effective planning and prioritization skills to meet client and business needs

Additional Requirements:

• Demonstrated ability to manage project tasks end-to-end, ensuring delivery within budget and targeted timelines
• Ability to coordinate and execute initiatives while maintaining a high level of organization and attention to detail

Licensure, Certifications, and Clearances:

• Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran