Our direct client is seeking a detail-oriented and proactive Project Administrator I who will manage and fulfill system access requests to ensure smooth operations for branded and business partners. Our core values are focused on the highest level of professional dedication to our client's requirements coupled with our desire to partner with highly qualified talent for joint success.
Numbers & Facts
Location
Philadelphia, PA (Remote)
Description
Title: Project Administrator I Location: Remote Type: Contract
Our direct client is seeking a detail-oriented and proactive Project Administrator I who will manage and fulfill system access requests to ensure smooth operations for branded and business partners.
Key Accountabilities:
Process and manage system access requests for branded partner and business partner associates.
Manage backlog tickets (using a ticketing system) for system issues.
Meet SLA targets and identify opportunities to improve existing processes or implement new solutions.
Ensure compliance with security and access control policies.
Collaborate with internal teams to resolve access-related issues promptly.
Maintain accurate documentation of access requests and approvals.
Provide timely updates and communication to stakeholders regarding request status.
Required Skills:
Bachelor's degree in a related area with at least 3-5 years of experience in the field or in a related area.
Demonstrate strong follow-up, accountability, and attention to detail.
Prioritize tasks based on business needs and urgency.
Ability to work independently and manage multiple requests simultaneously.
Excellent communication skills for interacting with internal teams and partners.
Experience managing access requests through ServiceNow or similar ticketing tools.
Proficiency in Microsoft Excel and PowerPoint (preferred).
Positive attitude with a collaborative, team-oriented mindset.
Creative thinker with strong organizational, analytical, and follow-up skills.
Familiarity with access management systems and processes (preferred).
Previous experience in retail operations or partner support is a plus.
Salesforce experience is a plus.
Partner's Consulting is an award-winning IT Consulting and Recruiting firm based in the Philadelphia area. We've built personal relationships with our clients over many years and work directly with decision makers on all open positions. Our core values are focused on the highest level of professional dedication to our client's requirements coupled with our desire to partner with highly qualified talent for joint success.