Programming and Administrative Assistant

Open, close, and maintain The Source according to established procedures and the Source Hospitality Operations Guide; Greet students and approved visitors, cultivating a welcoming environment that supports students' sense of connection, belonging, and community on campus; Support approved student and visitor check-in and ensure the suite remains student-centered, safe, respectful, and aligned with posted expectations; Maintain the cleanliness, order, and readiness of the lounge, food/beverage area, and shared-use areas, including table surfaces, seating, service equipment, and floors, ensuring proper hygiene and safe food/beverage handling practices; Monitor the availability and flow of food, beverage, hospitality, and other supplies; communicate restocking or maintenance needs to professional staff; and. Serve as a well-informed and approachable point of contact for students using The Source; Provide general information about University Life SciTech campus services, events, locations, and resources; Encourage student participation in programs, informal engagement opportunities, and campus activities; Identify emerging student needs, usage patterns, and space concerns, and communicate observations to University Life professional staff; Recognize and appropriately refer students who may need additional support, following University Life protocols and consulting with professional staff as needed; and.

Department: UL

Classification: GMU Worker

Job Category: Part-Time / Hourly Wage

Job Type: Part-Time

Work Schedule: Up to 29 hours per week

Location: Manassas, VA

Workplace Type: On Site Required

Sponsorship Eligibility: Not eligible for visa sponsorship

Salary: Starting at $19/hr; commensurate with education and experience

Criminal Background Check: Yes

About the Department:

University Life at the Regional Campuses of George Mason University proactively promotes and supports the academic, personal and professional development of students by:

• Facilitating curricular and co-curricular programs and services;
• Cultivating partnerships that draw upon the unique resources of each campus to support student success;
• Strengthening connections with the Fairfax campus, while collaboratively and strategically supporting unique and evolving identities of the regional campus communities; and
• Creating a welcoming, inclusive, and non-judgmental environment that affirms mutual respect, confidentiality, and accessibility.

About the Position:

The Programming and Administrative Assistant is responsible for day-to day operations for The Source, a five-room student engagement suite in Katherine Johnson Hall on George Mason University's Science and Technology Campus. This position creates a welcoming, all-inclusive, and well-maintained environment where students can gather, study, connect, recharge, and access campus resources. Key functions include leadership and support for student employees, hospitality to students and visitors utilizing the suite, oversight of space operations, and support for University Life programming and other student engagement efforts.

What to expect in this role:

• This is a highly student-facing position that requires regular in-person presence in The Source during scheduled work hours.
  
• Work schedules may include evening hours to provide support for special events and programs.
  
• The role includes light to moderate physical activity, such as room and event setup, moving supplies, and helping to maintain the lounge space.
  
• Team members are required to adhere to the Source Hospitality Operations Guide and all university, divisional, and departmental policies and procedures.

Responsibilities:

Hospitality & Space Operations

• Open, close, and maintain The Source according to established procedures and the Source Hospitality Operations Guide;
• Greet students and approved visitors, cultivating a welcoming environment that supports students' sense of connection, belonging, and community on campus;
• Support approved student and visitor check-in and ensure the suite remains student-centered, safe, respectful, and aligned with posted expectations;
• Maintain the cleanliness, order, and readiness of the lounge, food/beverage area, and shared-use areas, including table surfaces, seating, service equipment, and floors, ensuring proper hygiene and safe food/beverage handling practices;
• Monitor the availability and flow of food, beverage, hospitality, and other supplies; communicate restocking or maintenance needs to professional staff; and
• Support smooth daily operations across the five-room suite from open to close.

Student Engagement & Resource Connection

• Serve as a well-informed and approachable point of contact for students using The Source;
• Provide general information about University Life SciTech campus services, events, locations, and resources;
• Encourage student participation in programs, informal engagement opportunities, and campus activities;
• Identify emerging student needs, usage patterns, and space concerns, and communicate observations to University Life professional staff;
• Recognize and appropriately refer students who may need additional support, following University Life protocols and consulting with professional staff as needed; and
• Contribute to a safe, all-inclusive, and supportive campus climate that serves the needs of students, visitors, and staff from a broad spectrum of backgrounds and perspectives.

Student Staff Support

• Provide day-to-day leadership and support to student wage workers assigned to The Source;
• Provide guidance to student staff regarding hospitality expectations, opening/closing procedures, cleaning routines, food/beverage safety practices, and service standards;
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