Program Manager

Posting Details

Posting Details

Logo Institution The University of South Dakota Working Title Program Manager Posting Number CSA02778P Department USD-School of Business Physical Location of Position (City) Sioux Falls Posting Text

Program Manager

The Program Manager plays a critical role in advancing PFBA's mission by planning, coordinating, and executing programs and initiatives that support family-owned businesses across the region. This position manages projects from concept through completion, ensuring programs are delivered effectively, efficiently, and in alignment with PFBA's strategic goals.

The ideal candidate is organized, collaborative, and comfortable working across stakeholders including family business leaders, professional advisors, board members, and partner organizations.

Key Responsibilities

Event Management

• Plan, develop, and manage PFBA programs, initiatives, and special projects from start to finish
• Establish project goals, timelines, deliverables, and success metrics
• Coordinate logistics for programs, events, peer groups, and educational initiatives
• Monitor project progress and provide regular updates to leadership and stakeholders
• Identify risks or challenges and recommend solutions to keep projects on track

Research & Program Development

• Research best practices, emerging trends, and member needs related to family business
• Support the development of new programs, services, or delivery models
• Collect and analyze feedback and performance data to inform program improvements
• Prepare briefing materials, reports, and presentations for internal and external audiences

Strategic Plan

• Implement strategic plan
• Track KPIs and report outcomes to supervisor and PFBA Advisory Board

Budget & Financials

• Track outcomes and prepare required progress or final reports

Stakeholder & Partner Coordination

• Collaborate with PFBA staff, board members, facilitators, and professional advisors
• Work with external partners, sponsors, and community organizations on joint initiatives
• Provide clear communication and support to ensure strong engagement and alignment

Organizational Support

• Support strategic initiatives and operational improvements across the organization
• Assist with documentation, reporting, and continuous improvement efforts
• Perform other duties as assigned to support PFBA's mission and growth

Reporting Relationship

Reports to the Executive Director. May provide coordination or work direction to speakers, facilitators, or project teams.

Qualifications

Required Knowledge & Skills

• Strong project management, planning, and organizational skills
• Ability to manage multiple priorities and deadlines simultaneously
• Excellent written and verbal communication skills
• Ability to analyze information and translate insights into action
• Experience preparing reports, presentations, or program documentation
• Proficiency with Microsoft Office and/or project management tools

Preferred Experience

• Experience in nonprofit organizations, associations, or membership-based organizations
• Familiarity with family business, professional services, or small business ecosystems
• Experience working with external partners
• Experience with Hub Spot CRM project management functions

Personal Attributes

• Collaborative and relationship-oriented
• Detail-oriented with a big-picture mindset
• Professional, tactful, and adaptable
• Mission-driven and committed to supporting family businesses

Job Details

• Occasional travel

Posting Date 07/29/2026 Closing Date Open Until Filled Yes First Consideration Date 08/05/2026 Advertised Salary Duration of the Term 12 months If Other, describe duration Appointment Percent 100% Work Hours

8-5

Typical Hours Worked Per Week Appointment Type Regular Scope of Search Internal If internal, define scope of search Beacom School of Business This position requires Travel, Overnight stays, Weekends/Holidays, Valid Drivers License If other, please indicate Department Description and Cultural Expectations

USD is committed to fostering a dynamic and welcoming working and learning environment for all. USD provides equal employment opportunities to all employees and applicants for employment without regard to ideological, political, or sectarian opinions or perspectives; or race, color, creed, religion, sex, ancestry, disability, national origin or any other factor protected by applicable federal, state, or local laws. USD is committed to the principles of free expression and encourages the timely and rational discussion of topics in an environment that is intellectually and ideologically diverse.

Equal Employment Opportunity Statement Contact Information

Working Conditions

Cognitive Requirements

Please check the appropriate response that describe the cognitive requirements for this position. Analyzing, Comprehend, Frequent Change, Intense Customer Interaction, Logic, Multiple Priorities, Multiple Stimuli, Pace-average, Perform calculations, Reading, Reasoning, Verbal Communication, Written Communication

Protective Clothing/Equipment

Please check the appropriate response for this position's use of the following protective clothing or equipment. If other protection is used please identify

Physical Requirements

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Sensory Requirements

Please check the appropriate response that describe the sensory requirements for this position.

Working Conditions & Exposures

Working Conditions or Exposures (or potential exposures) that this position may encounter during the course of the work day. Please describe, in more detail, any of the conditions checked above

Working Environment

Check the appropriate box(es) that best describes the environment in which the primary function of the position is performed. Office Environment If you have indicated Other Environment, if work tasks involve one or more of the above, or if further explanation is necessary, please use the space provided.

Supplemental Questions

Required fields are indicated with an asterisk (*).

Documents Needed to Apply

Required Documents

Optional Documents

• Resume
• Cover Letter
• Other
• Reference List